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    Promoting effectiveness of “working from home”: findings from Hong Kong working population under COVID-19

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    Authors
    Wong, A. H. K.
    Cheung, J. O.
    Chen, Z.
    Affiliation
    Lingnan University, Tuen Mun, Hong Kong
    University of Derby
    Issue Date
    2020-10-26
    
    Metadata
    Show full item record
    Abstract
    Working-from-home (WFH) practice has been adopted by many companies of a variety of industries in a diverse manner; however, it is not until the recent outbreak of the coronavirus disease 2019 (COVID-19) pandemic WFH gains worldwide popularity. With so many different views out there and based on work–family balance theory, this study aims to find out the factors which affect peoples' WFH effectiveness and whether they want the extended WFH practice when the pandemic crisis is over. This paper adopted an online survey approach by posting questionnaires on the university website and different social media channels to collect views from full-time Hong Kong workers who have had WFH experience during the coronavirus outbreak. A total of 1,976 effective responses were collected for the data analysis. The findings of this study indicate that WFH effectiveness is improved by personal and family well-being but reduced by environmental and resource constraints. When workers are experiencing higher WFH effectiveness, they have a higher preference for WFH even after the pandemic; the female workers preferred WFH twice per week, while the male workers more often preferred WFH once per week. Finally, workers from the management and the self-employed levels demonstrated a lower preference for WFH, compared to the front-line and middle-grade workers. This paper fulfils to provide a timely reflection on workers' post-pandemic WFH preference, the factors affecting their WFH effectiveness and the demographic differences inducing to the differentiated preferences.
    Citation
    Wong, A.H.K., Cheung, J.O. and Chen, Z., (2020). 'Promoting effectiveness of “working from home”: findings from Hong Kong working population under COVID-19'. Asian Education and Development Studies, pp. 1-19.
    Publisher
    Emerald Publishing
    Journal
    Asian Education and Development Studies
    URI
    http://hdl.handle.net/10545/625368
    DOI
    10.1108/AEDS-06-2020-0139
    Additional Links
    https://www.emerald.com/insight/content/doi/10.1108/AEDS-06-2020-0139/full/html
    Type
    Article
    Language
    en
    ae974a485f413a2113503eed53cd6c53
    10.1108/AEDS-06-2020-0139
    Scopus Count
    Collections
    Derby Business School

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