A model for predicting clinician satisfaction with clinical supervision
Lubman, Dan I.
AffiliationMonash University, Melbourne, VIC, Australia
University of New South Wales, Sidney, Australia
LeeJen Health Consultants, National Centre for Education and Training on Addiction, Adelaide, South Australia
Victorian Alcohol and Drug Association, Melbourne, Australia
Turning Point Alcohol and Drug Centre, Melbourne, Australia
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AbstractClinical supervision can improve staff satisfaction and reduce stress and burnout within the workplace and can be a component of organizational readiness to implement evidence-based practice. This study explores clinical supervision processes in alcohol and drug counselors working in telephone and online services, assessing how their experiences of supervision link to workplace satisfaction and well-being. Standardized surveys (Manchester Clinical Supervision Scale and the TCU Survey of Organizational Functioning) were completed by 43 alcohol and drug telephone counselors. Consistency of supervisors and good communication were the strongest predictors of satisfaction with clinical supervision, and satisfaction with supervision was a good predictor of overall workplace satisfaction.
CitationBest, D., White, E., Cameron, J., Guthrie, A., Hunter, B., Hall, K., Leicester, S. and Lubman, D.I., (2014). 'A model for predicting clinician satisfaction with clinical supervision'. Alcoholism Treatment Quarterly, 32(1), pp. 67-78.
PublisherInforma UK Limited