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dc.contributor.authorSowamber, Vishnee
dc.contributor.authorRamkissoon, Haywantee
dc.contributor.authorMovondo, Felix
dc.date.accessioned2020-02-17T16:16:12Z
dc.date.available2020-02-17T16:16:12Z
dc.date.issued2017-10-02
dc.identifier.citationSowamber, V., Ramkissoon, H., & Mavondo., F. (2018). 'Impact of sustainability practices on hospitality consumers' behaviors and attitudes: the case of LUX* Resorts & Hotels. In Gursoy, D. (ed.). 'The Routledge handbook of Hospitality Marketing'. Abingdon: Routledge, pp. 384-396 .DOI: 10.4324/9781315445526.ch32en_US
dc.identifier.issn9781315445526
dc.identifier.doi10.4324/9781315445526
dc.identifier.urihttp://hdl.handle.net/10545/624491
dc.description.abstractThe growing volume of research on customers’ attitudes towards sustainability practices in the hospitality sector has attracted significant interest from researchers and managers in the past decade. This chapter investigates the relationship between sustainability practices in hotels and its influence on consumers’ attitudes and behaviors, and the brand. Using LUX* Resorts & Hotels as a case study, this chapter provides insights into the growing importance of sustainability practices among resorts and hotels. It shows how consumers play an important role in shifting a business strategy towards a more sustainable course. This chapter will be of value to practitioners in helping them align their strategies with customers’ expectations. It contributes to the pool of studies on sustainability in hotels and resorts, which will assist researchers in furthering research and reflection in this area.en_US
dc.description.sponsorshipn/aen_US
dc.language.isoenen_US
dc.publisherRoutledgeen_US
dc.relation.urlhttps://www.taylorfrancis.com/books/e/9781315445526/chapters/10.4324/9781315445526-32en_US
dc.subjectSustainability practicesen_US
dc.subjectCSRen_US
dc.subjectHospitalityen_US
dc.subjectLUX* Resorts & Hotelsen_US
dc.titleImpact of sustainability practices on hospitality consumers’ behaviors and attitudes: The case of LUX* resorts & hotelsen_US
dc.typeBook chapteren_US
dc.contributor.departmentMonash Universityen_US
dcterms.dateAccepted2017-10-02
dc.author.detail786764en_US


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