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dc.contributor.authorRamkissoon, Haywantee
dc.date.accessioned2020-02-17T16:08:01Z
dc.date.available2020-02-17T16:08:01Z
dc.date.issued2017-10-02
dc.identifier.citationRamkissoon, H., (2017). 'Hospitality consumers’ information search behavior: Reinforcement and displacement of traditional media. In Gursoy, D. (ed.). 'Routledge Handbook of Hospitality Marketing'. Abingdon: Routledge, pp. 284-293.en_US
dc.identifier.isbn9781315445526
dc.identifier.doi10.4324/9781315445526-23
dc.identifier.urihttp://hdl.handle.net/10545/624489
dc.description.abstractResearchers and hospitality providers show a growing interest in understanding how consumers look for various products and services provided by the hospitality industry. With consumers using different media technologies, hospitality providers are now accelerating the flow of information across different channels of communication. This chapter seeks to explore significant gaps in research on the role of online media referred to as the “new media” on hospitality consumers’ information search behavior. This chapter contributes to the theoretical advancement of knowledge by examining the significance of current trends in hospitality consumers’ information search behavior through the lens of convergence culture.en_US
dc.description.sponsorshipN/Aen_US
dc.language.isoenen_US
dc.publisherRoutledgeen_US
dc.relation.urlhttps://www.taylorfrancis.com/books/e/9781315445526/chapters/10.4324/9781315445526-23en_US
dc.relation.urlhttps://research.monash.edu/en/publications/hospitality-consumers-information-search-behavioren_US
dc.relation.urlhttp://hdl.handle.net/20.500.11937/63115en_US
dc.subjecthospitalityen_US
dc.subjectinformation search behavioren_US
dc.titleHospitality consumers’ information search behavior reinforcement and displacement of traditional mediaen_US
dc.typeBook chapteren_US
dc.contributor.departmentMonash Universityen_US
dc.source.booktitleThe Routledge Handbook of Hospitality Marketing
dc.source.beginpage284
dc.source.endpage293
dcterms.dateAccepted2017-10-02
dc.author.detail786764en_US


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