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dc.contributor.authorKotera, Yasuhiro
dc.contributor.authorAdhikari, Prateek
dc.contributor.authorSheffield, David
dc.date.accessioned2020-02-14T15:28:53Z
dc.date.available2020-02-14T15:28:53Z
dc.date.issued2020-02-05
dc.identifier.citationKotera, Y., Adhikari, P. and Sheffield, D. (2019). 'Mental health of UK hospitality workers: Shame, self-criticism and self-reassurance'. The Service Industries Journal, pp. 1-22. DOI: 10.1080/02642069.2020.1713111en_US
dc.identifier.issn02642069
dc.identifier.doi10.1080/02642069.2020.1713111
dc.identifier.urihttp://hdl.handle.net/10545/624479
dc.description.abstractThis study aimed to evaluate shame for mental health problems, and explore relationships between shame, self-criticism, self-reassurance, and mental health among UK hospitality workers, because this group of workers suffer from poor mental health yet report strong shame. An opportunity sample of 114 UK hospitality workers completed measures examining shame for mental health problems, self-criticism, self-reassurance, and mental health problems. A high proportion of workers scored over the midpoint in almost all the shame subscales. Shame, self-criticism, self-reassurance, and mental health were related to one another. External shame and self-criticism were positive predictors, and self-reassurance was a negative predictor for mental health problems. While self-criticism moderated the relationship between shame and mental health problems, self-reassurance did not. Online compassion training was recommended as it can reduce self-criticism and shame, can be undertaken without colleagues knowing and tailored to specific work patterns.en_US
dc.description.sponsorshipN/Aen_US
dc.language.isoenen_US
dc.publisherTaylor & Francisen_US
dc.relation.urlhttps://www.tandfonline.com/toc/fsij20/40/1-2?nav=tocListen_US
dc.subjectmental healthen_US
dc.subjectmental health shameen_US
dc.subjectmental health attitudesen_US
dc.subjectself-criticismen_US
dc.subjectself-reassuranceen_US
dc.subjectUK hospitality workersen_US
dc.subjectemotional laboren_US
dc.titleMental health of UK hospitality Workers: Shame, self-criticism and self-reassuranceen_US
dc.typeArticleen_US
dc.identifier.eissn17439507
dc.contributor.departmentUniversity of Derbyen_US
dc.identifier.journalThe Service Industries Journalen_US
dcterms.dateAccepted2019-12-28
dc.author.detail783564en_US


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