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dc.contributor.authorRamsbottom, Olivia
dc.date.accessioned2019-05-28T14:22:54Z
dc.date.available2019-05-28T14:22:54Z
dc.date.issued2019-05-22
dc.identifier.urihttp://hdl.handle.net/10545/623792
dc.description.abstractThis research conceptualises management in response to the lack of an absolute definition in the management literature. Three concepts: Management as Learning ; the Co-dependency of management; and management as Doing and Thinking are developed from the literature and a two-stage study carried out in the context of hospitality management supports these concepts. The study results in a unique framework for the 21st century hospitality manager and recommendations for management development linked to management practice. The research is critical social constructivist and uses a phenomenological strategy. A two stage process of semi-structured interviews was employed to elucidate the experiences of 32 employees and managers in 4* and 5* hotels predominantly in London, UK with regards to the key themes of effective management. The work elicits a body of rich, living data that is interpreted to create a unique framework for the 21st century hospitality manager, which includes: - co-dependency and management as learning as linked concepts; key skills and activities for effective management; and an understanding of the required combination - confirmation that a balance of specific and universal skills are needed for hospitality management - a Manager Role mind map and table of key criteria for the transition from specialist to manager. The contributions of this research are threefold: - Theoretical: the work identifies three key fundamentals of management, filling a gap in the general management literature. - Contribution to Knowledge: the research is contextualised to hospitality management and is an application of an unusual paradigmatic approach: both contributions to the hospitality management literature. The research also fills a gap in the literature in the absence of definitions of management. - Practical: the work results in a model to be tested through application to hospitality management.en_US
dc.description.sponsorshipN/Aen_US
dc.language.isoenen_US
dc.publisherUniversity of Derbyen_US
dc.subjectTrainingen_US
dc.subjectDevelopmenten_US
dc.subjectManagersen_US
dc.subjectLeadersen_US
dc.subjectTraining Modelsen_US
dc.subjectTraining Frameworksen_US
dc.subjectDevelopment Modelsen_US
dc.subjectDevelopment Frameworksen_US
dc.subjectHospitality Managementen_US
dc.subjectManagement Philosophyen_US
dc.subjectLearningen_US
dc.subjectCo-dependencyen_US
dc.titleA CONCEPTUALISATION OF MANAGEMENT BASED ON THE LIVED EXPERIENCE OF HOSPITALITY MANAGERS AND EMPLOYEESen_US
dc.typeThesis or dissertationen_US
dc.rights.embargodate2021-05-22
dc.type.qualificationnamePhDen_US
dc.rights.embargoreasonIntend to publish.en_US
dc.type.qualificationlevelDoctoralen_US


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