CSR communication research: A theoretical-cum-methodological perspective from semiotics
Abstract
Despite the proliferation of studies on corporate social responsibility (CSR), there is a lack of consensus and a cardinal methodological base for research on the quality of CSR communication. Over the decades, studies in this space have remained conflicting, unintegrated and sometimes overlapping. Drawing on semiotics – a linguistic-based theoretical and analytical tool, our article explores an alternative perspective to evaluating the quality and reliability of sustainability reports. Our article advances CSR communication research by introducing a theoretical-cum-methodological perspective which provides unique insights into how to evaluate the quality of CSR communication. Particularly, we illustrate the application of our proposed methodology on selected UK FTSE100 companies. Our two-phased analysis employed the Greimas Canonical Narrative Schema and the Semiotic Square of Veridiction in drawing meanings from selected sustainability/CSR reports. In addition, we present a distinctive CSR Report Quality Model capable of guiding policy makers and firms in designing sustainability/CSR reporting standards.Citation
Omoteso, K., Yekini, K., and Adegbite, E. (2019) ‘CSR Communication Research: A Theoretical-cum-methodological perspective from semiotics’. Business and Society. doi: 10.1177/0007650319843623.Publisher
SageJournal
Business and SocietyAdditional Links
https://journals.sagepub.com/doi/10.1177/0007650319843623Type
ArticleLanguage
enISSN
00076503EISSN
15524205Collections
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- Creative Commons