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    The importance of personal values and hospitableness in small foodservice businesses’ social responsibility

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    Hospitality & Society 2018 Paper ...
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    Authors
    Tomasella, Barbara
    Ali, Alisha
    Affiliation
    University of Derby
    Sheffield Hallam University
    Issue Date
    2019
    
    Metadata
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    Abstract
    This paper investigates the relationship between personal values, hospitableness and social responsibility in small, independent foodservice businesses. Semi-structured interviews were conducted with 24 owner-managers of these businesses located in Sheffield, United Kingdom (UK). The results established that hospitableness is expressed through the way in which these small businesses engage in social responsibility. In lifestyle and family businesses, personal values, such as altruism, friendliness and a passion for food, influence the hospitableness and social responsibility of the small foodservice business. In the long term, social responsibility actions expressing hospitableness add value to the business itself. This research contributes to the hospitality literature, by empirically demonstrating how hospitableness can be expressed through small business social responsibility, which can provide, in the long term, a competitive advantage for small, independent foodservice businesses.
    Citation
    Tomasella, B., & Ali, A. (2018). 'The importance of personal values and hospitableness in small foodservice businesses’ social responsibility'. Hospitality and Society. (In press).
    Publisher
    Intellect Ltd
    Journal
    Hospitality & Society
    URI
    http://hdl.handle.net/10545/623706
    Additional Links
    https://www.intellectbooks.com/hospitality-society
    Type
    Article
    Language
    en
    ISSN
    20427913
    EISSN
    20427921
    Collections
    Derby Business School

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