Show simple item record

dc.contributor.authorAl-Najem, Mohammed
dc.contributor.authorGarza-Reyes, J.A.
dc.contributor.authorAntony, J.
dc.date.accessioned2019-04-18T13:06:08Z
dc.date.available2019-04-18T13:06:08Z
dc.date.issued2019-08-05
dc.identifier.citationAl-Najem, M., Garza-Reyes, J.A., and Antony, J. (2019) 'Lean readiness within emergency departments: A conceptual framework', Benchmarking: An International Journal. (In press).en_US
dc.identifier.urihttp://hdl.handle.net/10545/623678
dc.description.abstractThe purpose of this study was to develop a framework to assess the lean readiness within emergency departments (EDs) and identify the key quality practices deemed essential for lean system (LS) implementation. An extensive review of lean healthcare literature was conducted, including LS implementation within the healthcare sector (both generally and in EDs), best ED quality practices, essential factors for LS implementation within healthcare, and lean readiness assessment frameworks. The authors identified six main categories from a literature review (top management and leadership, human resources, patient relations, supplier relations, processes, and continuous improvement), and validated these based on experts’ opinion. Several factors were identified as crucial for EDs, including top management and leadership, human resources, patient relations, supplier relations, processes, and continuous improvement. The framework has not yet been tested, which prevents the author from declaring it fit for EDs. To the author’s knowledge, this is the first lean readiness assessment framework for EDs and one of the few lean readiness assessment frameworks in the literature.en_US
dc.description.sponsorshipN/Aen_US
dc.language.isoenen_US
dc.publisherEmeralden_US
dc.relation.urlhttps://doi.org/10.1108/BIJ-10-2018-0337en_US
dc.subjectlean system, healthcare, lean readiness, emergency departmenten_US
dc.titleLean readiness within emergency departments: A conceptual frameworken_US
dc.typeArticleen_US
dc.contributor.departmentUniversity of Derbyen_US
dc.identifier.journalBenchmarking: An International Journalen_US
dc.dateAccepted2019-01-18
dc.dateAccepted2019-01-18
dcterms.dateAccepted2019-01-18
refterms.dateFOA2019-08-05T00:00:00Z
dc.author.detail780891en_US


Files in this item

Thumbnail
Name:
Accepted Version.pdf
Size:
827.6Kb
Format:
PDF

This item appears in the following Collection(s)

Show simple item record