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    Building routines for non-routine events: Supply chain resilience learning mechanisms and their antecedents.

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    Authors
    Scholten, Kirstin
    Sharkey Scott, Pamela
    Fynes, Brian
    Affiliation
    University College Dublin
    University of Groningen
    Dublin City University
    Issue Date
    2019
    
    Metadata
    Show full item record
    Abstract
    Organisations must build resilience to be able to deal with disruptions or non-routine events in their supply chains. While learning is implicit in definitions of supply chain resilience, there is little understanding of how exactly organisations can adapt their routines to build resilience. The aim of this study is to address this gap. An in-depth qualitative case study based on 28 interviews across five companies exploring learning to build supply chain resilience. This study uncovers six learning mechanisms and their antecedents that foster supply chain resilience. The learning mechanisms identified suggest that, through knowledge creation within an organisation and knowledge transfer across the supply chain and broader network of stakeholders, operating routines are built and/ or adapted both intentionally and unintentionally during three stages of a supply chain disruption: preparation, response and recovery. This study shows how the impact of a supply chain disruption may be reduced by intentional and unintentional learning in all three disruption phases. By being aware of the antecedents of unintentional learning organisations can more consciously adapt routines. Furthermore, findings highlight the potential value of additional attention to knowledge transfer, particularly in relation to collaborative and vicarious learning across the supply chain and broader network of stakeholders not only in preparation for, but also in response to and recovery from disruptions. This study contributes novel insights about how learning leads both directly and indirectly to the evolution of operating routines that help an organisation and its supply chains to deal with disruptions. Results detail six specific learning mechanisms for knowledge creation and knowledge transfer and their antecedents for building supply chain resilience. In doing so, this study provides new fine grained theoretical insights about how supply chain resilience can be improved through all three phases of a disruption. Propositions are developed for theory development.
    Citation
    Fynes, B., Scholten, K., and Sharkey Scott, P. (2019) ‘Building routines for non-routine events: Supply chain resilience learning mechanisms and their antecedents’, Supply Chain Management: An International Journal. doi: 10.1108/SCM-05-2018-0186
    Publisher
    Emerald.
    Journal
    Supply Chain Management: An International Journal.
    URI
    http://hdl.handle.net/10545/623637
    DOI
    10.1108/SCM-05-2018-0186
    Additional Links
    https://www.emeraldinsight.com/doi/full/10.1108/SCM-05-2018-0186
    Type
    Article
    Language
    en
    ISSN
    1359-8546
    ae974a485f413a2113503eed53cd6c53
    10.1108/SCM-05-2018-0186
    Scopus Count
    Collections
    Centre for Business Improvement

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