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dc.contributor.authorAl-Hamdan, Zaid
dc.contributor.authorNorrie, Peter
dc.contributor.authorAnthony, Denis
dc.date.accessioned2019-01-18T09:49:05Z
dc.date.available2019-01-18T09:49:05Z
dc.date.issued2014-02-01
dc.identifier.citationAl-Hamdan, Z., Norrie, P. and Anthony, D. (2014) ‘Conflict management styles used by nurses in Jordan’, Journal of Research in Nursing, 19(1), pp. 40–53. doi: 10.1177/1744987112466085.en
dc.identifier.issn1744-9871
dc.identifier.issn1744-988X
dc.identifier.doi10.1177/1744987112466085
dc.identifier.urihttp://hdl.handle.net/10545/623321
dc.description.abstractThe aim of this study is to investigate the conflict management styles used by nurse managers in Jordan. There are five main styles which nurse managers use to deal with conflict. At present research into their utilisation is dominated by reports from Western countries. This research is the second to investigate their use by nurses in an Arab country and it illustrates both similarities and differences with this earlier work, allowing an initial profile to be constructed which may be applicable to the larger Arab world of health care. Cross sectional quantitative survey of nurse managers in Jordan. The Rahim Organisation Conflict Inventory (ROCI II) questionnaire was completed by 350 (83% response).The nurse managers were most likely to use an integrating style of conflict management, followed in rank order by comprising, obliging, dominating and avoiding. A tentative model of the styles which nurse managers in Arab countries use to manage conflict is proposed, which suggests that these managers are likely to provide stable workplaces.
dc.description.sponsorshipN/Aen
dc.language.isoenen
dc.publisherSageen
dc.relation.urlhttp://journals.sagepub.com/doi/10.1177/1744987112466085en
dc.rightsArchived with thanks to Journal of Research in Nursingen
dc.subjectconflict managementen
dc.subjectnurses organisational behaviouren
dc.subjectJordanen
dc.subjectArab countriesen
dc.titleConflict management styles used by nurses in Jordanen
dc.typeArticleen
dc.contributor.departmentUniversity of Leedsen
dc.contributor.departmentJordan University of Science and Technology, Jordanen
dc.contributor.departmentDe Montfort University, Leicesteren
dc.identifier.journalJournal of Research in Nursingen
dc.contributor.institutionAssistant Professor, Faculty of Nursing, Jordan University of Science and Technology, Jordan
dc.contributor.institutionPrincipal Lecturer and Senior Research Fellow, School of Nursing and Midwifery, De Montfort University, UK
dc.contributor.institutionProfessor of Nursing, School of Nursing and Midwifery, De Montfort University, UK
dc.dateAccepted2014
dc.dateAccepted2014
dc.dateAccepted2014
refterms.dateFOA2019-02-28T18:06:00Z
html.description.abstractThe aim of this study is to investigate the conflict management styles used by nurse managers in Jordan. There are five main styles which nurse managers use to deal with conflict. At present research into their utilisation is dominated by reports from Western countries. This research is the second to investigate their use by nurses in an Arab country and it illustrates both similarities and differences with this earlier work, allowing an initial profile to be constructed which may be applicable to the larger Arab world of health care. Cross sectional quantitative survey of nurse managers in Jordan. The Rahim Organisation Conflict Inventory (ROCI II) questionnaire was completed by 350 (83% response).The nurse managers were most likely to use an integrating style of conflict management, followed in rank order by comprising, obliging, dominating and avoiding. A tentative model of the styles which nurse managers in Arab countries use to manage conflict is proposed, which suggests that these managers are likely to provide stable workplaces.


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