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    A trust label system for communicating trust in cloud services.

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    IEEE Transactions A Trust Label ...
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    Authors
    Emeakaroha, Vincent C. cc
    Fatema, Kaniz cc
    Werff, Lisa van der
    Healy, Philip
    Lynn, Theo
    Morrison, John P.
    Affiliation
    University College Cork
    Trinity College University Dublin
    Dublin City University
    Issue Date
    2016-04-20
    
    Metadata
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    Abstract
    Cloud computing is rapidly changing the digital service landscape. A proliferation of Cloud providers has emerged, increasing the difficulty of consumer decisions. Trust issues have been identified as a factor holding back Cloud adoption. The risks and challenges inherent in the adoption of Cloud services are well recognised in the computing literature. In conjunction with these risks, the relative novelty of the online environment as a context for the provision of business services can increase consumer perceptions of uncertainty. This uncertainty is worsened in a Cloud context due to the lack of transparency, from the consumer perspective, into the service types, operational conditions and the quality of service offered by the diverse providers. Previous approaches failed to provide an appropriate medium for communicating trust and trustworthiness in Clouds. A new strategy is required to improve consumer confidence and trust in Cloud providers. This paper presents the operationalisation of a trust label system designed to communicate trust and trustworthiness in Cloud services. We describe the technical details and implementation of the trust label components. Based on a use case scenario, an initial evaluation was carried out to test its operations and its usefulness for increasing consumer trust in Cloud services.
    Citation
    Emeakaroha, V. C. et al (2017) 'A Trust Label System for Communicating Trust in Cloud Services', IEEE Transactions on Services Computing, 10 (5):689
    Publisher
    IEEE
    Journal
    IEEE Transactions on Services Computing
    URI
    http://hdl.handle.net/10545/622886
    DOI
    10.1109/TSC.2016.2553036
    Additional Links
    http://ieeexplore.ieee.org/document/7457329/
    Type
    Article
    Language
    en
    ISSN
    19391374
    ae974a485f413a2113503eed53cd6c53
    10.1109/TSC.2016.2553036
    Scopus Count
    Collections
    Department of Electronics, Computing & Maths

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