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    Effect of the building maintenance and resource management through user satisfaction of maintenance.

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    Harmanto_2018_Effect_of_The_Bu ...
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    Authors
    Pontan, Darmawan
    Surjokusumo, Surjono
    Johan, Johny
    Hasyim, Cholil
    Setiawan, M. Ikhsan
    Ahmar, Ansari Saleh
    Harmanto, Dani cc
    Affiliation
    Tarumanagara University
    Trisakti University
    Darul Ulum University
    Narotama University
    Universitas Negeri Makassar
    University of Derby
    Issue Date
    2018
    
    Metadata
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    Abstract
    PD Pasar Jaya manages 153 markets spread across Jakarta. Market building is a place of public services, in order to provide excellent service to the community, it is important to maintain it properly. Maintenance management of PD Pasar Jaya is still far from the expected. The purpose of this study was to determine the effect of directly and indirectly from the condition of the building and maintenance re-sources to user satisfaction through maintenance management. The research method is by taking a sample of 14 buildings market, then use the check list building condition assessment visually and dissemination of survey questionnaires to 216 respondents, namely the market manager, the kiosk, and visitors. The questionnaire consisted of four variables: the condition of the building (X1), maintenance resources (X2), as an variable, independent maintenance management (Y) as variable, an intervening while user satisfaction (Z) as the dependent variable. Furthermore, assessment data is processed by the descriptive analysis of the building, while the questionnaire survey data processed by path analysis using linear regression with SPSS ver. 22. The results of assessment of 14 buildings is a market average of 78 of the highest value of 100, this means that the condition of the building is being with only minor damage. The total yield of the influence of the condition of the building (42.38%) and maintenance resources (25.01%) towards satisfaction of a user through mainte-nance management (1.26%) is 68.65%
    Citation
    Pontan, D. et al (2018) 'Effect of the building maintenance and resource management through user satisfaction of maintenance.', International Journal of Engineering & Technology, 7 (2), pp. 462-465.
    Publisher
    Science Publishing Corporation
    Journal
    International Journal of Engineering & Technology
    URI
    http://hdl.handle.net/10545/622705
    DOI
    10.14419/ijet.v7i2.11247
    Additional Links
    https://www.sciencepubco.com/index.php/ijet/article/view/11247
    Type
    Article
    Language
    en
    ISSN
    2227524X
    ae974a485f413a2113503eed53cd6c53
    10.14419/ijet.v7i2.11247
    Scopus Count
    Collections
    Department of Mechanical Engineering & the Built Environment

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