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    Reduce turnaround time through waste elimination.

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    IEOM 2018 - Paper 5.pdf
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    Final paper
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    Authors
    Villarreal, Bernardo
    Garza-Reyes, Jose Arturo
    Aleu, Fernando Gonzalez
    Quezada, Arturo
    Morales, Gabriela
    Carranza, Aracely
    Affiliation
    University of Derby
    Issue Date
    2018-03
    
    Metadata
    Show full item record
    Abstract
    According to the NHS Confederation (2012), “It’s not good to be a patient stuck on an ambulance trolley in a corridor, but the patients at risk are the road traffic accidents or heart attacks still waiting for the ambulance service to respond”. Ambulance Turnaround time is a measure of particular interest in the performance of Emergency Medical Systems (EMS). It determines the degree of coordination and communication with the health institutions where each patient will receive his final treatment. Its value is key in the determination of the ambulance capacity of the operations system of an EMS institution. Long turnaround times decreases the availability of ambulances for future services and furthermore, it increases ambulance response times and patient´s health risk. This work is about applying an improvement approach based on Lean Thinking for reducing ambulance turnaround time in the EMS operations of the Red Cross located in metropolitan Monterrey, Mexico. Results of the application are provided.
    Citation
    Villarreal, B., Garza-Reyes, J.A., Gonzalez Aleu, F., Quezada, A., Morales, G., Carranza, A. (2018), “Reduce Turnaround Time Through Waste Elimination”, Proceedings of the 8th International Conference on Industrial Engineering and Operations Management (IEOM), Bandung, Indonesia, 6-8 March, pp. 884-895.
    Publisher
    IEOM Society
    Journal
    Proceedings of the 8th International Conference on Industrial Engineering and Operations Management (IEOM)
    URI
    http://hdl.handle.net/10545/622280
    Additional Links
    http://ieomsociety.org/ieom2018/proceedings/
    Type
    Article
    Language
    en
    ISSN
    21698767
    ISBN
    9781532359446
    Collections
    Centre for Supply Chain Improvement

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