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dc.contributor.authorPratama, Noviya Ayu
dc.contributor.authorKumar, Vikas
dc.contributor.authorKumari, Archana
dc.contributor.authorGarza-Reyes, Jose Arturo
dc.contributor.authorNadeem, Simon Peter
dc.date.accessioned2018-02-19T13:02:00Z
dc.date.available2018-02-19T13:02:00Z
dc.date.issued2018-03
dc.identifier.citationPratama, N.A., Kumar, V., Garza-Reyes, J.A., Kumari, A., Peter Nadeem, S. (2018), “Investigating the benefits and challenges of the implementation of ISO 9001 and ISO 14001 in the aerospace industry”, Proceedings of the International Conference on Industrial Engineering and Operations Management (IEOM), Bandung, Indonesia, 6-8 March, pp. 1636-1647.en
dc.identifier.isbn9781532359446
dc.identifier.issn21698767
dc.identifier.urihttp://hdl.handle.net/10545/622172
dc.description.abstractAerospace companies implement certain quality management and environmental standards, e.g. ISO 9001 and ISO 14001 requirements specific to the aerospace industry. The big question is whether the implementation of the ISO standards has provided its hope for returns. The aim of this research is therefore to analyze the benefits and challenges of the implementation of ISO 9001 and ISO 14001 in the aerospace industry. This study aims to investigate two underlying subjects – quality management and environmental management, and explore how they influence firm performance and how they are implemented in the aerospace industry. Nine participants from different aerospace companies were interviewed. The results suggest that these companies were put under pressure internally and externally by the customers for pursuing the certification. Major factors that affect the implementation include size of company, employee participation, and company commitment. It also discovered that ISO 14001 seems to mainly impact the managers and employees related to environmental work. This study found that the larger the company size, the more sensitive it becomes toward customer pressure on commitment to sustainability.
dc.description.sponsorshipN/Aen
dc.language.isoenen
dc.publisherIEOM Societyen
dc.relation.urlhttp://ieomsociety.org/ieom2018/proceedings/en
dc.relation.urlhttp://ieomsociety.org/ieom2018/papers/471.pdfen
dc.subjectAerospace industryen
dc.subjectInternational Organization for Standardizationen
dc.titleInvestigating the benefits and challenges of the implementation of ISO 9001 and ISO 14001 in the aerospace industry.en
dc.typeMeetings and Proceedingsen
dc.contributor.departmentUniversity of the West of Englanden
dc.contributor.departmentUniversity of Derbyen
dc.identifier.journalProceedings of the International Conference on Industrial Engineering and Operations Managementen
refterms.dateFOA2018-05-19T00:00:00Z
html.description.abstractAerospace companies implement certain quality management and environmental standards, e.g. ISO 9001 and ISO 14001 requirements specific to the aerospace industry. The big question is whether the implementation of the ISO standards has provided its hope for returns. The aim of this research is therefore to analyze the benefits and challenges of the implementation of ISO 9001 and ISO 14001 in the aerospace industry. This study aims to investigate two underlying subjects – quality management and environmental management, and explore how they influence firm performance and how they are implemented in the aerospace industry. Nine participants from different aerospace companies were interviewed. The results suggest that these companies were put under pressure internally and externally by the customers for pursuing the certification. Major factors that affect the implementation include size of company, employee participation, and company commitment. It also discovered that ISO 14001 seems to mainly impact the managers and employees related to environmental work. This study found that the larger the company size, the more sensitive it becomes toward customer pressure on commitment to sustainability.


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