• Best supply chain management practices and high- performance firms: the case of Gulf manufacturing firms.

      AL-Shboul, Moh’d Anwer; Garza-Reyes, Jose Arturo; Kumar, Vikas; University of Derby; German-Jordanian University; University of West of England (Emerald, 2018-10)
      Purpose – The study aims to investigate the best supply chain management practices that are implemented in medium and large-sized Gulf manufacturing firms. Design/methodology/approach – This study has explored seven supply chain management practices, i.e. supplier collaboration, flexibility with partners, usage of Internet, customer focus, lean production, Internal integration, and quality management. It assumes that the best performing firms must be the ones implementing the best practices. T-test and multiple linear regression analyses were used to establish the best practices, implemented by medium and large-sized Gulf manufacturing firms. Findings – The results showed that quality management, customer focus, and supplier collaboration are considered as best supply chain management practices in Gulf manufacturing firms. Usage of internet may have been the best practice previously, but not anymore. Lean production cannot yet be qualified as, but may develop into the best supply chain management practice. Practical Implications – The study provides a useful contribution to the field of best supply chain management practices as it provides better decision-making insights and a benchmarking base to top managers, policy makers, and academics. It is likely to result in increased overall performance of their firms. Originality/value – The study provides an understanding of the distinctive characteristics of the best supply chain management practices, implemented by Gulf manufacturing firms. It has broader implications for all manufacturing firms, particularly in developing economies where the growth of manufacturing and effective management of their supply chains is a key element for the economic development.
    • The effect of supply chain management practices on supply chain and manufacturing firms’ performance

      AL-Shboul, Moh’d Anwer; Barber, Kevin D.; Garza-Reyes, Jose Arturo; Kumar, Vikas; Abdi, Reza; German-Jordanian University; University of Bradford; University of Derby; University of West England (Emerald, 2017-05)
      Purpose – This paper theorises and develops seven dimensions (strategic supplier partnership, level of information sharing, quality of information sharing, customer service management, internal lean practices, postponement and total quality management) into a SCM practices (SCMPs) construct and studies its causal relationship with the conceptualised constructs of supply chain performance (SCP) and manufacturing firms’ performance (MFP). The study also explores the causal relationship between SCP and MFP. Design/Methodology/Approach – Data was collected through a survey questionnaire responded by 249 Jordanian manufacturing firms. The relationships proposed in the developed theoretical framework were represented through three hypotheses: H1: there is a significant relationship between SCMPs and SCP; H2: there is a significant relationship between SCMPs and MFP; and H3: there is a significant relationship between SCP and MFP. Linear regression, ANOVA and Pearson correlation were used to test the hypotheses. The results were further validated using structural equation modelling (SEM). Findings – The results indicate that SCMPs have a positive effect on SCP (H1), which in turn also positively affect MFP (H3). Despite this intermediary positive effect of SCMP on MFP through SCP, the study also suggests that SCMPs have a direct and positive effect on MFP (H2). Practical Implications – This study provides hard evidence indicating that higher levels of SCM practices can lead to enhanced supply chain and firms’ performance. It also provides SC managers of manufacturing firms with a multi-dimensional operational measure of the construct of SCMPs for assessing the comprehensiveness of the SCM practices of their firms. Originality/Value – This study is among the very first SCM researches conducted on the Jordanian manufacturing sector, particularly, in relation to the practices that manufacturing firms in this country need to adopt to make their supply chains a solid competitive vehicle for their development. The results have broader implications for all manufacturing companies, particularly in developing economies where the growth of manufacturing and the development of integrated supply chains are key stages in economic development.
    • Lean Readiness – The case of the European pharmaceutical manufacturing industry

      Garza-Reyes, Jose Arturo; Betsis, Ioannis, E.; Kumar, Vikas; AL-Shboul, Moh’d Anwer; University of Derby (Emerald, 2016-11)
      Purpose: The purpose of this paper is to assess the quality practices of European pharmaceutical manufacturers to determine the level of readiness of this industrial sector to implement and/or sustain lean manufacturing (LM) Design/methodology/approach: An assessment framework developed by Al‐Najem et al. (2013) was adapted to evaluate how ready European pharmaceutical manufacturers are to implement and/or sustain lean manufacturing. Therefore, the lean readiness (LR) level of these organisations was assessed through six quality practices related to LM. These included: processes; planning and control; human resources; top management and leadership; customer relations; and supplier relations. One research question and three hypotheses were formulated and tested using a combination of descriptive statistics and non-parametric Mann-Whitney test. Data was collected through a survey questionnaire distributed to 310 European pharmaceutical manufacturers and responded by 37 of these organisations. Findings: Overall, the results of this study indicate an inadequate level of LR for the participating firms. Simultaneously, it was concluded that factors such as company size, type of relationships with suppliers and ISO 9000 certification do not have an effect on the quality practices, and hence LR level, of European pharmaceutical manufacturing organisations Research limitations/implications: Practical implications: This study provides crucial information regarding the LR level of European pharmaceutical manufacturers, which can now be aware of the areas in their practices that require further improvement towards a successful lean journey. Simultaneously, organisations in the pharmaceutical sector that intend to implement LM can consider the results of this study and evaluate their readiness level. Managers can therefore refer to this research and use it as a platform to take better decisions regarding what quality aspects of their operations need to be enhanced to successfully deploy or sustain a lean strategy Originality/value: This research is one of the very few studies that have focused on evaluating whether the European pharmaceutical manufacturing industry is ready to successfully implement or sustain LM. Therefore, this research expands the limited existent body of knowledge of LM in this industry