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    The role of visible diversity in retail service quality

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    Authors
    Foster, Carley cc
    Resnick, Sheilagh
    Affiliation
    Nottingham Trent University
    Issue Date
    2010
    
    Metadata
    Show full item record
    Citation
    FOSTER, C. and RESNICK, S., 2010. The role of visible diversity in retail service quality. In: British Academy of Management Conference (BAM 2010), University of Sheffield, Sheffield, 14-16 September 2010.
    URI
    http://hdl.handle.net/10545/620748
    http://hdl.handle.net/10545/620989
    Additional Links
    http://irep.ntu.ac.uk/21387/
    Type
    Meetings and Proceedings
    Collections
    Centre for Business Improvement

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