Service worker appearance and the retail service encounter: the influence of gender and age
Citation
FOSTER, C. and RESNICK, S., 2013. Service worker appearance and the retail service encounter: the influence of gender and age. The Service Industries Journal, 33 (2), pp. 236-247.Publisher
RoutledgeJournal
The Service Industries JournalDOI
10.1080/02642069.2011.614341Type
Articleae974a485f413a2113503eed53cd6c53
10.1080/02642069.2011.614341