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    Ensuring quality in online career mentoring

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    Authors
    Hooley, Tristram cc
    Neary, Siobhan cc
    Hutchinson, Jo cc
    Affiliation
    University of Derby
    Issue Date
    2015
    
    Metadata
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    Abstract
    This article explores the issue of quality in online career mentoring. It builds on a previous evaluation of Brightside, an online mentoring system in the UK which is primarily aimed at supporting young people's transitions to further learning. The article notes that participants in Brightside's mentoring programmes reported satisfaction with their experiences, with many stating that it helped them to make decisions and to positively change their learning and career behaviours. However, the article argues that there are challenges in ensuring quality and consistency connected to both the voluntary nature of mentoring and the online mode. The article proposes a 10-point quality framework to support quality assurance, initial training and professional development for online mentors.
    Citation
    Hooley, T., Hutchinson, J. & Neary, S. (2016). Ensuring quality in online career mentoring. British Journal of Guidance & Counselling, 44:1, 26-41
    Journal
    British Journal of Guidance & Counselling
    URI
    http://hdl.handle.net/10545/618787
    DOI
    10.1080/03069885.2014.1002385
    Additional Links
    http://www.tandfonline.com/doi/full/10.1080/03069885.2014.1002385
    Type
    Article
    Language
    en
    ISSN
    0306-9885
    1469-3534
    ae974a485f413a2113503eed53cd6c53
    10.1080/03069885.2014.1002385
    Scopus Count
    Collections
    Institute of Education

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