• Managing strategic accounts with empowerment and management support for co-creation of value

      Veasey, Christian; Lawson, Alison; Kotera, Yasuhiro; University of Derby (British Academy of Management, 2021-07-16)
      This study explores managing strategic accounts for co-creation of value, and the utility of management input to account plans and empowering account managers. In recent years, managing strategic accounts (SA) has progressed towards relationship-building with customer relationship management (CRM) and use of service-dominant logic (SDL) for co-creation of value. However, there is limited data regarding managing SA with empowerment and management support for co-creation of value. Accordingly, this research aims to appraise the functions of managing SA with empowerment and management support for co-creation of value. Aligning with a pragmatic research philosophy, semi-structured interviews (n=12) were selected with mixed demographics. Participants were primarily strategic account managers (SAMs) from a variety of business sectors. Thematic analysis was conducted on the interview transcripts to arrive at key issues and themes. The findings imply that the emphasis of managing SA has progressed into a value-creating account relations management approach. Empowerment and support from senior management were felt to be important to SAMs. This study shows the importance of management support and empowerment for successful strategic account management that creates value for both customer and supplier.
    • Identifying critical success factors in Key Account Management, along with characteristics of Key Account Managers, in order to develop a new model and approach to implementation

      Veasey, Christian; University of Derby (British Academy of Management, 2016-09-07)
      This research was a developmental paper ‘Identifying critical success factors in key account management, along with characteristics of key account managers, in order to develop a new model and approach to implementation.
    • Revisiting International Public Sector Accounting Standards Adoption in Developing Countries

      Boolaky Doorgakunt, Lakshi D; Omoteso, Kamil; Mirosea, Nitri; Boolaky, Pran Krishansing; University of Derby (Taylor & Francis, 2021-06-06)
      Based on a comprehensive review of recent studies on IPSAS adoption around the globe, we develop in this article a conceptual model to examine alternative predictors of adoption for developing countries. Drawing from this framework, we develop a rigorous econometric modelling on the impact of legal, political and accounting environments in the developing countries’ drive for IPSAS adoption. Contrary to what existing literature projects, our study reveals that a country’s IFRS and ISA experience is more important and significant drivers of IPSAS adoption compared to IFRS adoption. Likewise, political system, regulatory enforcement, lenders and borrowers’ rights and the level of corruption in a country also influence IPSAS adoption.
    • Looking at the other side of the fence: A comparative review of the mergers and acquisitions, and strategic alliances literatures

      Gomes, Emanuel; Alam, Sunbir; He, Qile; Nova School of Business and Economics, Universidade Nova de Lisboa, Portugal; Department of Physical Geography and Ecosystem Science, Lund University, Sweden; University of Derby (Emerald Publishing Limited, 2021-09-29)
      Over the last few decades, management has witnessed a proliferation of research on mergers and acquisitions (M&A) and strategic alliances (SAs). Although both fields have been widely studied, the relationship between the two bodies of literature has not been sufficiently explored. Despite the enormous commonality between both phenomena in terms of the drivers behind them and of the critical success factors associated with the M&A and alliance process management, scholars from the two fields have rarely exchanged findings and insights, even though they may be highly relevant to each other. M&A and SA research remain mostly separated from each other, thus minimizing the ability for more mutually beneficial complementary and synergetic knowledge sharing effects. This chapter synthesizes and compare existing theoretical perspectives from the M&A and SA literatures and identifies opportunities for future research and knowledge cross fertilization between the two fields. Building upon previous review studies about M&A and SA literatures, we develop a comparative longitudinal review of both literatures published in top management journals over a 27 year period. For that purpose, we resort to machine learning algorithms to discover thematic patterns that may have gone unnoticed by using traditional review methods. By highlighting some of the shortcomings that limit our theoretical and practical understandings, we challenge scholars from both fields (M&A and SA) to go beyond what they think they know from compartmentalized received theory, and draw upon novel and meaningful ideas, concepts, and theoretical approaches from “the other side of the fence”. We believe that such a dialog will facilitate further theoretical exploration and empirical investigation of both phenomena and produce insights that will influence the practical management of M&A and SAs.
    • A case study for merging supply chain and blockchain in Australian manufacturer

      Daniel, Jay; Maroun, E; Fynes, B; University of Derby; University of Technology Sydney; University College Dublin (POMS, 2021)
      This paper examines implementation of Blockchain technology within an Australian manufacturer supply chain. We present a summary of the challenges in adopting this technology. The adoption of Blockchain technology has potential to bring greater transparency, validity across supply chain processes, and improvement of communication between all stakeholders and customers involved.
    • Innovation in Small & Medium Enterprises in São Paulo

      Freitas, Adriano; Riascos, Luis; Andrade, Alexandre; Faco, Julio; Gallotta, Bruno; Universidade Federal do ABC; University of Derby (International Conference on Industrial Engineering and Operations Management, 2021-04)
      The Brazilian Small & Medium Enterprises (SMEs) represent over 98% of all active companies in the country in 2020. The role of innovation in processes must receive special attention, which leads us to write this article to measure the Dimensions of Innovation in companies. The Radar of Innovation was applied to support the model of the diagnostic method tool, which was established to perform data analysis with the needs of each organization. Through this methodology, analyzing the 12 Dimensions of Innovation for a sample of 20 SMEs in the manufacturing segment, in the south region of São Paulo, is used for the research fieldwork. The role was to promote recommendations and collaboration, to improve the opportunities to be replicated in other organizations with similar challenges. The contribution of this work is the Dimension Processes, since most participants had common results. They all found the need to differentiate themselves from their competitors.
    • Social Marketing: Advancing a New Planning Framework to Guide Programmes

      Akbar, M Bilal; Ndupu, Lawrence; French, Jeff; Lawson, Alison; Nottingham Trent University; University of Derby; Strategic Social Marketing Ltd, London (Emerald, 2021-05-31)
      This paper develops and presents a new planning framework of social marketing, known as CSD-IES (Consumer Research, Segmentation, Design of the Social Programme, Implementation, Evaluation and Sustainability). The proposed framework is based on recent theoretical developments in social marketing and is informed by the key strengths of existing social marketing planning approaches. The CSD-IES planning framework incorporates emerging principles of social marketing. For example, sustainability in changed behaviour, ethical considerations in designing social marketing programmes, the need for continuous research to understand the changing needs of the priority audience during the programme, and the need for explicit feedback mechanisms. Research Implications – The CSD-IES framework is a dynamic and flexible framework that guides social marketers, other practitioners, and researchers to develop, implement, and evaluate effective and sustainable social marketing programmes to influence or change specific behaviours based on available resources. This paper makes an important contribution to social marketing theory and practice by integrating elements of behaviour maintenance, consideration of ethical perspectives and continuous feedback mechanisms in developing the CSD-IES framework, bringing it in line with the global consensus definition of social marketing.
    • Access to Finance for Cleantech Innovation and Investment: Evidence from U.K. Small- and Medium-Sized Enterprises

      Cowling, Marc; Weixi, Liu; University of Derby; University of Bath (IEEE, 2021-05-03)
      Clean technology (cleantech) is becoming increasingly important as firms and industries seek to address challenges around the global scarcity of resources and also achieve wider social and environmental goals. Yet there are underlying problems with how capital markets respond to this increasing demand for new and innovative cleantech investments. In this article, we use a large U.K. dataset to first consider the extent to which firms engaging with cleantech increase their demand for external capital. We then consider how different types of debt and equity financiers deal with this demand for funds. Our key findings are that: 1) businesses engaging with clean technologies have a higher demand for external capital and 2) these demands are not being fully met by traditional providers which forces firms to seek out alternative and nontraditional sources of finance.
    • Holidays and economic growth: Evidence from a panel of Indian states

      Ghosh Dastidar, Sayantan; Apergis, Nicholas; University of Derby; University of Texas at El Paso, El Paso, TX, USA (Wiley, 2021-05-01)
      The number of holidays differs significantly across Indian states. Moreover, some of the governing political parties have been accused of using holidays as a tool either to mollify disgruntled workers or to woo voters before the state elections. In this context, this paper explores the relationship between the number of holidays and economic growth across 24 Indian states, spanning the period 2008–2016, by employing a panel model analysis. The paper presents evidence suggesting that holidays seem to affect growth negatively in the rich states but are inconsequential for the growth performance of the poor states.
    • Researching entrepreneurship: an approach to develop subjective understanding

      Rajasinghe, Duminda; Aluthgama-Baduge, Chinthaka; Mulholland, Gary; University of Northampton, Northampton, UK; University of Derby, Derby, UK; AFG College with University of Aberdeen, Doha, Qatar (Emerald, 2021-04-29)
      Entrepreneurship is a complex social activity. Hence, knowledge production in the field requires inclusivity and diversity within research approaches and perspectives to appreciate the richness of the phenomenon. However, the dominance of positivist research in the field is visible, and the current qualitative research is also predominantly restricted to popular templates. This seems to have limited the understanding of entrepreneurship. This paper critically discusses the appropriateness of interpretative phenomenological analysis (IPA) as an innovative qualitative research methodology that facilitates a fuller appreciation of the richness and diversity of entrepreneurship. This conceptual paper critically evaluates IPA's relevance for the stated purpose by reviewing both entrepreneurship and IPA literature. It discusses how IPA's philosophical underpinnings facilitate scholars to appreciate the wholeness of the phenomenon and provides literature informed data analysis guidance, thereby addressing some of the weaknesses of the qualitative research within the field. Critical evaluation of the literature suggests that IPA is an appropriate research methodology for entrepreneurship. It has the potential to address some interesting and timely questions to elaborate, deepen and qualify existing theory or to study relatively unexplored areas within the field. The laid-out guidance helps scholars to develop informed rationale for their research decisions and to ensure quality and rigour in qualitative research. This paper promotes the analysis of how people make sense of their experience as a valid way of knowing. IPA has a unique identity as it incorporates phenomenology, hermeneutics and idiography as a way to explore first-hand human experience to uncover qualitative understanding of entrepreneurship. The clear guidance and justifications in the paper promote scholarly confidence and address some preconceptions related to rigour, quality and validity of qualitative studies. Incorporating IPA into entrepreneurship, the paper also contributes to the demand for diversity, inclusivity and pluralism in qualitative research perspectives and approaches.
    • COVID-19 impact on waste management − business opportunity Emirate of Ajman − UAE

      Alhosani, Khaled Mueen; Liravi , Pouria; University of Derby (EDP Sciences, 2021-04-12)
      The UAE's lifestyle has recently developed with increased population resulted in an increased waste from different resources (hazardous and non-hazardous). This has significantly got accumulated during the pandemic. Crisis management is one of the most important management practices that need careful modelling to include planning, framework practices, training, and reserved resources. Naturally, a complete plan for the expected crisis is ready for implementation when a crisis starts to reduce the crisis impacts. Moreover, those plans are to cover the periods before, during and after that crisis. Waste is a resource for many health, environmental, and social problems when not managed. Therefore, this paper aims to introduce elements needed in that combination of waste and crisis management and exploring the main critical elements that need to be contained and carefully studied to enhance modern waste management. The presumed management model examines the waste management practices prior to, during, and after the crisis. COVID-19 pandemics have severely affected all nations and critically disabled many services that governments are providing. Data collected for similar periods before and after the pandemic of the waste, including the amounts, practices, and associated outcomes. A concluded resultwas used to introduce a new framework model for the required initiatives of waste − crisis management. Results showed the importance of using the Waste − Business correlation for high-quality management. During the COVID-19 crises, a significant challenge is the massive quantity of regular waste that has become hazardous and required special treatment adding more cost and resulting in recyclable material reduction. The article has concluded that change in the dynamics of plastic, food, and biomedical waste generation during the same time has, however, stirred the woes of solid waste management. The non-hazardous waste was considered hazardous in many cases to minimize the chances of contamination. Inevitably, plastic has increased as personal protection and healthcare items increased with the reduced recycling process to avoid its adverse effect. Private businesses need to support Governmental efforts to deal with contingency. Materials Recovery Facilities (MRF) were getting less waste due to worries of contaminations and virus spreading. All these challenges and practices had a considerable effect on the Government waste associated budget.
    • Access to medicine in developing countries: instituting state obligation over corporate profit

      YUSUF, HAKEEM OLAYINKA; Omoteso, Kamil; University of Derby (Indiana University Press, 2021)
      This paper investigates the divergence between the objectives of the State in ensuring the right to health of citizens and the profit maximization objective of pharmaceutical corporations in relation to access to, and supply of, medicine. This is pertinent given the rising cost of medicines and unmet needs, particularly in developing countries. This paper analyses the contention between pharmaceutical corporations’ profit drive and the State’s welfare obligation. There is a need to bridge the gap between business and human rights and this can be achieved by combining the concepts of ‘business ethical responsibility’ and corporation’s contributions to ‘common good’ with the jurisprudence on the right to health. This is imperative in view of the impact of the business of pharmaceutical corporations on vulnerable populations particularly in, but not limited to, developing countries.
    • An analysis of the impact of unconventional oil and gas activities on public health: New evidence across Oklahoma counties

      Apergis, Nicholas; Mustafa, Ghulam; Ghosh Dastidar, Sayantan; University of Texas at El Paso, USA; University of Derby; Queen Mary University of London, UK (Elsevier, 2021-03-17)
      The expansion of unconventional oil and gas development (UNGD) in the US has been highly controversial so far with no consensus on its health, economic, environmental, and social implications. This paper examines the effects of UNGD on the health profile of the population in the context of Oklahoma using a unique data set. To this end, the analysis assembles a panel data set including 76 counties of Oklahoma, spanning the period 1998-2017. The analysis estimates the long-run relationship between the health profile and its determinants using the Common Correlated Effects (CCE) method. The empirical setup allows for cross-sectional dependence and accounts for both observed and unobserved heterogeneity. The main findings provide strong evidence that UNGD activities have negative effects on human health-related outcomes across all counties in Oklahoma. Specifically, an increase in the number of (unconventional) wells has a positive impact on mortality rates, and incidences of cancer, cardiac, and respiratory diseases in communities in close spatial proximity, and a negative impact on life expectancy. These findings provide evidence that UNGD activities pose significant risks to the public health profile across the Oklahoma population. Such findings are expected to have substantial implications for the national debate on the regulation of UNGD.
    • NGO accountability on environmentalism: a literature review of relevant issues and themes

      Yekini, Liafisu Sina; Yekini, Kemi, C; University of Derby (Emerald Publishing, 2021-01-04)
      This chapter, which is in themes, starts with a survey of the rise of environmentalism for the purpose of sustainability. It then evaluates the roles of nongovernmental organisations' (NGOs') self-regulation and government regulation on the need for accountability that ensures sustainability. NGOs' accountability is a way of making sure that stakeholders' social, environmental and economic sustainability are protected and rigorously evaluated. This chapter further examines what the enduring mechanisms should be if true accountability, which leads to sustainability, will be achieved to suggest a holistic accountability that involves downward and upward accountability. In doing so, this chapter utilised the identified five mechanisms that ensure the continuity of world sustainability, which is prima-facie, the objective of funders/donors, beneficiaries/stakeholders and the NGO's loop.
    • Audit committee and audit quality: An empirical analysis considering industry expertise, legal expertise and gender diversity

      Alhababsah, Salem; Yekini, Liafisu Sina; Coventry University; University of Derby (Elsevier, 2021-01-20)
      The extant literature and corporate governance regulations suffer from a tight focus on audit committee (AC) financial expertise as a mean of improving the AC’s oversight role. However, there is a lack of evidence about other kinds of expertise that might be important for AC effectiveness which could contribute to the quality of financial statements. This study examines whether AC industry expertise and AC legal expertise have an impact on audit quality in a developing country (Jordan). Furthermore, mixed and inconsistent findings regarding the role played by female directors and the peculiarity of the Jordanian context creates a motive to examine the effect of AC gender diversity on audit quality. By utilizing 1,035 firm-year observations, using two proxies to capture audit quality, and employing different estimation methods, this study highlights the importance of AC industry expertise in ensuring high audit quality. AC legal expertise and AC gender diversity have no significant effect on audit quality. This study offers a valuable contribution to the literature, and also has implications for policy-makers in Jordan and other countries with similar institutional environments to consider for future regulatory reform.
    • An empirical study on the building blocks of resilience in British food supply chains in case of Brexit

      Liravi, Pouria; Polychronakis, Yiannis; Fassam, Liam; University of Derby; University of Salford; University of Northampton (2020-12)
      In the wake of Britain’s referendum results, which will lead to the UK leaving the EU, the pressures on British food supply chains to obtain safe and secure sources of supply has increased. This study aims to investigate “resilience” as a form of capability for risk mitigation within food supply chains. To achieve this aim, three major food companies, that have an active presence in British food supply chains, have contributed to this study. This empirical research adapted a multiple case study approach and used qualitative data to interpret answers to the research questions. Semi-structured interview questions were the principal data collection method. To increase the credibility and validity of the research findings, observational studies and document archival reviews were conducted and their findings were triangulated against the findings of interview responses. This research drew a theoretical framework for resilient food supply chains. The buying power and buying behaviour of large companies can not only affect their direct and indirect partners in supply chains, but also affect other companies, that are not in any supply chain relationship with the organisation. None-availability of products due to various external, internal factors can effectively distort food supply chains and jeopardise the flow of activities of companies. Financial strength of supply chain partners is considered as an essential criterion for entering business relationships, especially for the transport and logistics companies within the food supply chains. The ease of communication, amongst various levels of staff members of organisations, which consequently leads to a resilient supply chain. The capabilities of a procurement department in enabling resilience in food supply chains was highlighted and it was claimed that the extent of development of this role is closely related to the ability of the company, to fulfil its orders in the time of Brexit.
    • The geographical impact of the Covid-19 crisis on precautionary savings, firm survival and jobs: Evidence from the United Kingdom’s 100 largest towns and cities

      Brown, Ross; Cowling, Marc; University of St Andrews; University of Derby (SAGE Journals, 2021-01-28)
      In this commentary, we trace the economic and spatial consequences of the Covid-19 pandemic in terms of potential business failure and the associated job losses across the 100 largest cities and towns in the United Kingdom (UK). The article draws on UK survey data of 1500 firms of different size classes examining levels of firm-level precautionary savings. On business failure risk, we find a clear and unequal impact on poorer northern and peripheral urban areas of the UK, indicative of weak levels of regional resilience, but a more random distribution in terms of job losses. Micro firms and the largest firms are the greatest drivers of aggregate job losses. We argue that spatially blind enterprise policies are insufficient to tackle the crisis and better targeted regional policies will be paramount in the future to help mitigate the scarring effects of the Covid-19 pandemic in terms of firm failures and the attendant job losses. We conclude that Covid-19 has made the stated intention of the current government’s ambition to ‘level up’ the forgotten and left-behind towns and cities of the UK an even more distant policy objective than prior to the crisis.
    • Relationship between routines of supplier selection and evaluation, risk perception and propensity to form buyer–supplier partnerships

      Gallear, David; Ghobadian, Abby; He, Qile; Kumar, Vikas; Hitt, Michael; Brunel University London; University of Reading; University of Derby; University of the West of England; Texas A&M University (Taylor and Francis, 2021-01-25)
      Supply chain partnership is viewed as an important contributor to superior competitiveness, yet the knowledge of ex-ante factors contributing to the deployment of supply chain partnership is nascent. This paper examines the influence of the current supplier selection routines, supplier evaluation routines, and managerial attitude towards relational and performance risks on the future intention to form buyer–supplier partnerships, based on relational and evolutionary economics theory. The analysis is based on 156 questionnaires received from senior executives and supply/logistics managers of UK firms. We found that partner selection routine positively influences firms’ propensity (future intention) to form buyer–supplier partnerships, unlike the supplier evaluation routine and perceptions of both relational risk and performance risk, which were not found to have a significant role. Our findings suggest that firms wishing to initiate buyer–supplier partnerships can increase the likelihood of doing so by ensuring that their supplier selection routines incorporate efforts to establish potential suppliers’ inclination for openness in a relationship, to establish their track record of demonstrating a high degree of integrity with other buyers, and to confirm that potential suppliers have a deep knowledge and understanding of the buyer’s business, a recognized strong reputation, and demonstrable financial stability.
    • The covid-19 lockdown in the United Kingdom and subjective well-being: have the self-employed suffered more due to hours and income reductions?

      Yue, Wei; Cowling, Marc; Hunan University, China; University of Derby (Sage, 2021-01-21)
      It is well documented that the self-employed experience higher levels of happiness than waged employees even when their incomes are lower. Given the UK government’s asymmetric treatment of waged workers and the self-employed, we use a unique Covid-19 period data set which covers the months leading up to the March lockdown and the months just after to assess three aspects of the Covid-19 crisis on the self-employed: hours of work reductions, the associated income reductions and the effects of both on subjective well-being. Our findings show the large and disproportionate reductions in hours and income for the self-employed directly contributed to a deterioration in their levels of subjective well-being compared to waged workers. It appears that their resilience was broken when faced with the reality of dealing with rare events, particularly when the UK welfare support response was asymmetric and favouring waged employees.
    • The geography of business angel investments in the UK: Does local bias (still) matter?

      Cowling, Marc; Brown, Ross; Lee, Neil; University of Derby; University of St Andrews; London School of Economics and Political Science (SAGE Publishing, 2021-01-20)
      Business angels (BAs) - high net worth individuals who provide informal risk capital to firms - are seen as important providers of entrepreneurial finance. Theory and conventional wisdom suggest that the need for face-to-face interaction will ensure angels will have a strong predilection for local investments. We empirically test this assumption using a large representative survey of UK BAs. Our results show local bias is less common than previously thought with only one quarter of total investments made locally. However, we also show pronounced regional disparities, with investment activity dominated by BAs in London and Southern England. In these locations there is a stronger propensity for localised investment patterns mediated by the ‘thick’ nature of the informal risk capital market. Together these trends further reinforce and exacerbate the disparities evident in the UK’s financial system. The findings make an important contribution to the literature and public policy debates on the uneven nature of financial markets for sources of entrepreneurial finance.