• Managing knowledge transfer partnership for a rural community: the outcomes at Wirksworth, UK.

      Wiltshier, Peter; Edwards, Mike; University of Derby (2014)
      Purpose This paper proposes a knowledge transfer partnership model, using Higher Education (HE) students researching in the United Kingdom. It is focused on community engagement via charitable trusts, New Opportunities Wirksworth (NOW) & Ecclesbourne Valley Rail (EVR). The researchers designed and implemented a pilot study that explored the potential of a small, yet attractive and active, market town to diversify and regenerate using tourism. This project, which has been funded by the UK Higher Education Innovation Fund (HEIF), has been devised to operate and monitor a knowledge transfer partnership (KTP) in the culturally important heritage market town of Wirksworth, in Derbyshire.. Design, Methodology, Approach A systems-thinking constructivist approach is used (Checkland & Scholes, 1981; Kolb & Kolb, 2005) and employs problem-based learning (PBL) through engagement of students in research and data collection. We identified that skills for sustainable development within the community are dependent on the re-integration of complex, inter-dependent and inter-disciplinary factors. A holistic approach to the learning and knowledge shared within the community underpins UK initiatives to promote capacity development in ways to change knowledge applications across product and service boundaries (Taylor & Wilding 2009; Hislop 2009; Leitch, 2006; Dawe et al 2005; Wals et al 2002; Haskins 2003;;). Therefore, in addition to encouraging diversification and regeneration through tourism, this project supported the University of Derby’s academic agenda to promote experiential and entrepreneurial learning in students working at both undergraduate and postgraduate levels. This paper accords with the current University initiatives to meet the student employability agenda through the application of PBL and knowledge management (KM). Findings The creation of outcomes and recommendations for Wirksworth’s stakeholders provides sustainability through the knowledge creation and sharing processes. There are seven outcomes that chart a path to development and knowledge transfer and sharing. We simultaneously provided an environment for students to gain skills and a community to acquire new knowledge, and these are the outcomes and output of this project (Hendry et al, 1999; Brown & King, 2000; Kolb & Kolb, 2005). New learning styles may support inclusive academic practice (see related samples of PBL such as Ineson (2001) and Beresford (2001) in HLST resources 2001). Implications for building a knowledge transfer community through the social capital accumulated in the project is explored (Ellis, 2010; Mulgan, 2010; Senge, 1994). Originality In taking PBL from the classroom to the community, we have created a new knowledge transfer environment in which skills can be acquired and a regeneration strategy can be tested in a work-or-practice related setting. Students recognise that they are building learning for themselves that is unique in that it cannot be recreated in a classroom setting. We see this project developing into a robust long-term partnership between communities and institutions with knowledge transfer benefits to teaching staff in addition to students. These benefits will include new skills for PBL, working collaboratively with partners in the community to develop key skills in HE students, innovation in assessment, inclusive learning and teaching, experiential and entrepreneurial learning in practice.
    • Managing Religious Tourism

      Wiltshier, Peter; Griffiths, Maureen; University of Derby; Monash University (CABI, 2019-02-08)
      This book endeavours to put forward a toolkit that will aid positive outcomes in religious tourism management, drawing on case studies from multiple countries and regions. This book is divided into three main sections. The first deals with the theoretical aspects of managing sacred sites; the second with best practice in the management of sacred sites; and the third provides case studies in this area. The book has 14 chapters and a subject index.
    • Marginalisation and events

      Antchak, Vladimir; University of Derby (Routledge, 2019-03-26)
    • Martial arts: the possible benefit that can be obtained during a period of lockdown

      Spring, Charles; University of Derby (Heriot Watt University, 2021-01-25)
      The following thought piece follows one individuals’ experience of being in lockdown in the United Kingdom and how the practice of martial arts assisted in this experience. Through the use of diary entries, their feelings and thoughts are expressed and how the bad ones of these are assisted through the practice and ability to focus on something other. There is a discussion that draws on other academic and authors perspectives, that evidence and support the thought pieces viewpoint. The piece concludes that practicing martial arts can help individuals through enabling them to have a focus and outlet to help cope with deeper emotional states caused by a situation such as lockdown.
    • Migrant workers’ rights, social justice and sustainability in Australian and New Zealand wineries: a comparative context

      Baird, Tim; Hall, C. Michael; Castka, Pavel; Ramkissoon, Haywantee; University of Canterbury, Christchurch, NZ; Curtin University, Perth, Australia (Palgrave Macmillan/ Springer Nature, 2019-11-23)
      This chapter focuses on sustainable practices from the perspective of current social sustainability issues involving the rights of migrant workers within the New Zealand wine industry. A comparative context from the Australian wine industry is also provided using the cool climate winegrowing areas of Western Australia and Tasmania. Migrant workers’ rights and social justice were two areas which featured in the 2015 and 2016 National Wineries Survey that was conducted across all three of these regions and was designed to examine wine producers’ perceptions towards sustainability and wine tourism. This study found that in terms of the social aspects of sustainability and the treatment of migrant workers that very different opinions existed between Australian and New Zealand wineries. Wineries in both Tasmania and Western Australia saw social sustainability as impacting on their business practices, while their New Zealand counterparts were seemingly somewhat ambivalent towards this issue.
    • Mobilising the dome

      Azara, Iride; Wakefield, Lisa; University of Derby (2016-09)
      More and more public and private tourism organisations are putting an emphasis on the creation of ‘memorable tourist experiences’ (Bærenholdt and Michael Haldrup, 2004; O’Dell, 2007 and Ennen and Van Maanen, 2013). It is now commonly accepted that technology plays a vital role in communication and interpretation and altogether in achieving this outcome, supporting tourism growth and instigating innovative responses to competition for tourist attraction (Neuhofer, Buhalis and Ladkin, 2012). This paper discusses how technology can be used to mobilise and reconceptualise a contested heritage space, focusing on an ongoing research project aimed at developing audio tours at the Devonshire Dome: a Grade II* listed building and iconic tourism landmark that dominates the Buxton 44 townscape (Sheller and Urry, 2006 and Haldrup and Larsen, 2006). Aimed at first-time visitor to Buxton, the exploration of the Dome encourages visitors to use the building under the terms and conditions of the Heritage Lottery Funds received in 2000. The terms of the HLF grant were that the building be made available to visitors and the community in perpetuity. The audio tours takes the visitors on a journey through time showcasing the building from a grand stable block; to a well-respected ‘hydropathic’ hospital before being given a new lease of life as a University campus. Preliminary findings, collected through a series of qualitative research interventions with visitors to the Dome and University stakeholders highlight the potential technology has to enable three competing heritage narratives of place to coexist simultaneously thus developing and reconfiguring people’s relationship with the place and the range of stakeholders involved in the delivery of the tourism product. The research contributes to the existing body of knowledge that aims to develop a comprehensive understanding of how technology can be used at heritage sites as both a key driver of change in helping to create and develop memorable experiences, redrafting visitor’s relationship with space and maximising effectiveness.
    • Modelling and simulations for tourism and hospitality. An introduction

      Azara, Iride; University of Derby (Taylor & Francis, 2020-05-05)
    • New Age visitors and the tourism industry.

      Wiltshier, Peter; University of Derby (Dublin Institute of Technology, 2018-12-31)
      This conceptual paper establishes a framework for socially constructed research activity to help gauge the intention of travellers in more-developed countries (MDC) of the wealthy and largely affluent North to undertake forms of continuing personal and professional development (CPD) through their travel experiences. Human physiological needs have in large already been achieved for many in more developed countries and exceeded in terms of nourishment and entertainment. Humans are social and societal creatures and in need of realisation of their spiritual, intellectual and societal choices and selections. New spiritual values are threatened by monetarism, by an ‘enveloping outside world’, as Giddens terms it (Giddens, 1991; Giddens, 1994). We must look to the South for inspiration, for restoration of group values and creation of acceptable norms that define society and are elemental in the construction of society from the bottom up.
    • A non- conference review: a note on conferences that never were, those that may be and those that will be in 2021

      Azara, Iride; University of Derby (Taylor & Francis, 2020-07-02)
      A non-traditional conference review offering a synthetic update on the latest academic and industry conference developments in the areas of wellness and wellbeing as well as some thoughts on what future conferences may look like in the near and long term future.
    • Nutritional benefits of local meat produce

      Cseh, Leonard; Close, Hariett; University of Derby, Buxton (Council for Hospitality Management Education, 2012-05-09)
    • Online tourism information and tourist behavior: a structural equation modeling analysis based on a self-administered survey

      Majeed, Salman; Zhou, Zhimin; Lu, Changbao; Ramkissoon, Haywantee; Shenzhen University, Shenzhen, China; Fuzhou University, Fuzhou, China; University of Derby; Monash University, Melbourne, VIC, Australia; The Arctic University of Norway, Tromsø, Norway; University of Johannesburg, Johannesburg, South Africa (Frontiers in Psychology, 2020-04-21)
      This study presents the interacting phenomena of perceptions of tourist destination online content (TDOC) and tourists’ behavioral intentions with a mediating role of tourists’ satisfaction, which is as yet under-explored in hospitality and tourism research. A model based on three main constructs, namely TDOC (with sub-constructs of online information quality and user-friendly accessibility), satisfaction, and tourists’ behavioral intentions [with sub-constructs of intentions to visit a tourist destination and electronic word-of-mouth (eWOM)], is presented to determine the growth of tourism business with the internet. Data were collected via a questionnaire-based survey from 413 tourists staying at hotels in Lahore city in Pakistan. Partial least square structural equation modeling was used to statistically analyze the gathered data. The findings indicate that tourists’ perceptions of TDOC directly influence their behavioral intentions, while tourists’ satisfaction exerts a mediating influence between tourists’ perceptions of TDOC and their behavioral intentions. Taking advantage of an economical and widespread online environment, destination marketing organizations could attract more tourists by fostering confidence in TDOC and positive eWOM to remain competitive in the long run. Important theoretical and practical implications are discussed.
    • Perceived social impacts of tourism and quality-of-life: A new conceptual model

      Ramkissoon, Haywantee; University of Derby, College of Business, Law, & Social Sciences, Derby Business School; UiT, School of Business & Economics, The Arctic University of Norway; University of Johanneshburg, Johannesburg Business School, South Africa (Taylor & Francis, 2020-12-23)
      Residents’ overall well-being and quality-of-life require a deeper understanding of their perceived social impacts of tourism to determine appropriate management strategies to promote behaviours in support of tourism development. Aligning with the 2030 Agenda for sustainable development, this paper proposes a new framework for residents’ quality-of-life. Bringing together multi-disciplinary evidence from environmental, social and cognitive psychology, political science and tourism, this study critically examines how residents’ perceived social impacts of tourism and their interpersonal trust can make them become more place attached and protect their tourism resources. The framework proposes that residents’ perceived social impacts of tourism exerts a direct influence on residents’ interpersonal trust. It further posits that residents’ perceived social impacts of tourism and their interpersonal trust exert a direct influence on residents’ place attachment. The proposed model further considers place attachment to exert a direct influence on residents’ pro-social and pro-environmental behavioural intentions. Pro-social behaviour is proposed to influence pro-environmental behaviour. Further pro-social and pro-environmental behaviors are proposed to influence residents’ support for tourism development. The framework then considers residents’ support for tourism development to exert a direct influence on residents’ overall quality-of-life. The theoretical contributions, practical implications for sustainable community tourism and sustainable tourism in general and the limitations of the study are discussed.
    • Plastics and the spa industry

      Buxton, Louise; Stockdale, Isobel; University of Derby (2019-05-08)
    • Portfolio of major events in Auckland: characteristics, perspectives and issues

      Antchak, Vladimir; University of Derby (Taylor and Francis, 2017-04-11)
      Although event portfolios have become an integrated part of destination development, a lack of empirical research into the nature of portfolio design exists. A case study was conducted in Auckland, New Zealand, to explore the nature of the applied portfolio strategy in the city. The findings indicate that Auckland employs an outcomes-driven approach which is characterised by the orientation on economic outcomes, an ‘agnostic’ attitude to the compositional structure of the portfolio, an intensive bidding campaign and leveraging strategies. The current city’s reputation awards, successful event bids and positive economic indicators justify this approach. The identified issues, including a supply-led nature of the event portfolio and its predominantly quantitative measures of success, call for a revalidation of the approach. The results of the study contribute to the ongoing discourse about the value of event portfolios and their sustainable design in different urban destinations.
    • Post crisis tourism: attitudes and perceptions of the risk society traveller

      Mandelartz, Pascal; University of Derby (UniversityPublications.net, 2012)
      This paper investigates a tourist segment which has been created out of Ulrich Beck’s Risk Society (1989, 2009). These travellers have been dubbed ‘Risk Society Travellers’. The paper follows Beck’s arguments of a society in which everyday life is increasingly governed by risks that have become incalculable, uncompensatable, unlimited, unaccountable and, most important of all, invisible to our senses. The contention is that people live with permanent non-knowing or with the simultaneity of threats and non-knowing and cannot grasp which concerns one should have and in what situations. These problems of risk and uncertainty pose dilemmas for us all (Mythen and Walklate, 2006). Therefore the nature of the tourism experience is investigated, which this study is trying to connect to post crises tourism in order to gain further understanding of the people that travel to such destinations. During the current times of crisis, in which headlines of terror and catastrophes are predominant in the media, each and every one of us still has to make choices, whether to travel and where to travel. The historical discussions and theoretical development in tourism suggests that catastrophes, such as terrorism and natural disasters impact negatively on tourists’ perception of a destination and therefore have a negative impact on the demand for such destinations. However, tourism numbers are still rising and are forecasted to rise in the future (WTO, 2012). This paper sheds light on the travellers within today’s risk society by use of a case study from Morocco’s post terrorist incident that occurred on 28th April 2011, where the ambivalence by the traveller to the notion of risk contradicts these earlier concepts and research findings. The tourists visiting destinations post-crisis are truly ‘Risk Society Travellers'
    • Potentials of tourism products and services in Bangladesh

      Hassan, Azizul; Ramkissoon, Haywantee; University of Derby, UK; UiT, The Arctic University of Norway; Monash University, Australia; University of Johannesburg, South Africa (Routledge, 2020-08-30)
      Exploring the potential for tourism development in Bangladesh, an emerging economy has important implications. It is important to have a clear and detailed knowledge of the tourism offerings in the country. However, there is a lack of available literature that analyses the potentials of tourism in Bangladesh. Thus, the aim of this research is to outline the tourism potentials of Bangladesh through the understanding of its tourism resources. This research is based on reviewing the available literature and online resources. Findings show that the potentials of tourism product and service offers in Bangladesh is subject to identification and priority analysis. An effective policy planning and implementation framework becomes relevant in this regard. This research reflects that the potentials of tourism development in Bangladesh can be capitalised with support of an effective set of policy implementation. The potentials of tourism products and services availability and supplies mostly rely on many different factors. Bangladesh as a tourist destination is required to redefine its products and services when the country will experience a sharp growth of domestic tourists mostly benefitting from the disposable income and the availability of leisure time.
    • Proenvironmental behavior: critical link between satisfaction and place attachment in Australia and Canada

      Ramkissoon, H; Mavondo, F. T.; Monash University (Cognizant Communication Corporation, 23/03/2017)
      This study explores issues of scale equivalence and generalizability in national parks. Visitors' place satisfaction, proenvironmental behavior, and place attachment are measured across two qualitatively distinct populations in Australia and Canada. Techniques employed in this cross-country study bring an important contribution to tourism research. The primary focus is to establish measure equivalence before undertaking hypothesis testing using structural equation modeling on a sample of 339 repeat visitors at the Dandenong Ranges National Park, Australia, and 296 repeat visitors at the Bruce Peninsula National Park, Canada. Results from both samples indicate (a) there is measure equivalence between the Australian and Canadian samples allowing comparability of findings, (b) a positive and significant effect of visitor place satisfaction on proenvironmental behavioral intentions, (c) a significant and positive influence of proenvironmental behavioral intention on place attachment (place identity, place dependence, place social bonding, place affect), and (d) a significant and negative effect of visitor place satisfaction on place social bonding. The main finding relates to the promotion of proenvironmental behaviors among national park users that—in addition to individual benefits—provides environmental sustainability as well as practical benefits for park managers and society.
    • Proenvironmental behavior: the link between place attachment and place satisfaction.

      Ramkissoon, H; Mavondo, F. T.; Monash University (Cognizant Communication Corporation, 01/12/2014)
      The study tested whether proenvironmental behavioral intention mediates the relationship between place attachment and place satisfaction among visitors of the Dandenong Ranges National Park in Australia. Structural equation modeling was employed on a sample of 452 visitors. Regression models were estimated to test the mediating effect of proenvironmental behavioral intentions on the relationships between place dependence, place identity, place affect, place social bonding, and place satisfaction. Results show that as hypothesized, these effects were mediated by proenvironmental behavioral intentions, except for the relationship between place social bonding and place satisfaction. An important theoretical contribution is the mediating role of proenvironmental behavioral intentions in nature-based settings. Practical applications of the study include marketing aimed at encouraging repeat visitation by increasing levels of place attachment and place satisfaction in national parks through proenvironmental message development and delivery.
    • Psychological consumption of culinary artistry in the Peak District

      Cseh, Leonard; University of Derby, Buxton (Council for Hospitality Management Education, 2011-05-11)
      This paper is based upon the culture of culinary artistry, consumption and design. The ranges of sources are specific to The Peak District using Chatsworth House as a case study. It will attempt to conceptualise the heritage, sustainability and perception of culinary arts as a medium of culture. Elements of cultural heritage tourism will be incorporated into this paper and conceptualised to culinary arts. “Culture is a fascinating concept. Our favourite analogy is to compare it to a beautiful jewel – hold it to the light, and reveal its multiple dimensions. Culture is not just a tool for coping, but a means for creating awareness and for learning”. Harris and Moran (2001) Data collected through in-depth interviews, a questionnaire survey and observation will be presented and analysed which seeks to address the practical aspects to the theoretical models. The qualitative analysis of data suggests that there are parameters that have an important yet underlying resonance in the consumption of the product; cognition, perception and psychology. The fundamental feature of common sense psychology is the underlying belief system that underlies peoples overt behaviour are causes and that it is these causal patterns and NOT the way in which an activity is performed that represents the ‘real’ meaning of what people do. Initial research highlighted attribution theory as the underlying elements or associated discourses and is supported by Lewis (2006) who highlights Hofstedes definition of culture as the collective programming of the mind that distinguishes one member from the other. A more simplified definition highlighted by Baron and Byrne (2000) defines culture as an organized system of shared meanings, perception and beliefs held by persons belonging to any group. This ‘cultural sensitivity’ is enhanced by utilising its resources to understand the perception and behaviours influenced by the cultural values (organized system or collective programming) of the host and guest (Wood and Botherton 2008).