• Social involvement and park citizenship as moderators for quality-of-life in a national park

      Ramkissoon, H; Mavondo, F; Uysal, M. S.; Monash University (Taylor and Francis, 17/08/2017)
      This paper contributes to the advancement of quality-of-life research in tourism by examining complex relationships involving direct, mediated, moderated and moderated mediation relationships among the antecedents to quality-of-life. Using a sample of 222 repeat visitors in an Australian national park, the findings indicate positive significant effects of (1) place satisfaction on quality-of-life; (2) place satisfaction on place attachment; (3) place attachment on quality-of-life; (4) park citizenship on place attachment. The findings further support that (5) place attachment mediates the relationship between place satisfaction and quality-of-life; (6) social involvement moderates the relationship between place satisfaction and place attachment; (7) park citizenship moderates the relationship between place satisfaction and place attachment; (8) social involvement moderates the relationship between place attachment and quality-of-life; (9) social involvement moderates the indirect effect of place satisfaction on quality-of-life. Theoretical and practical implications are discussed. Park managers, for example, need to promote on-site marketing and post-visit communication/interpretation, encouraging repeat visits and behavioural change. Message delivery needs to promote a sense of belonging to the park with personal meaning, creating place distinctiveness. Personal actions to promote include signing petitions supporting the park's biodiversity, and other resources, and volunteering to participate in meetings and other direct actions.
    • Spa services and wellness activities within the surf tourism experience; the case study of Jersey, Channel Islands.

      Iliuta, Maria-Alexandra; Wiltshier, Peter; University of Derby; University of Derby, Derby, UK; University of Derby, Derby, UK (Taylor and Francis, 2018-03-23)
      This paper explores the feasibility of developing spa and wellness activities within the surf tourism experience in Jersey (Channel Islands) from the surf traveller’s perspective. Using this worldview, we evaluate a surf tourism offer in Jersey. Through an analysis of the lifestyle and attitudes of today’s surf traveller, we offer preliminary suggestions to marketers and surf lodge owners to capitalise on this unique target market. The conceptual position, that we term Swellness, refers to the perceived wellness dimensions and benefits of surfing. We identify that spa and wellness elements are feasible add-ons for surf product development. The study has also revealed an openness towards other wellness-related concepts, such as Surf Set Fitness or man­made wave surfing parks. Furthermore, the research has shown that wellness and personal responsibility for well-being are part of a surf subculture.
    • Spa tourism

      Azara, Iride; Stockdale, Isobel; University of Derby (Routledge, 2012-01-01)
    • Sport tourists’ preferred event attributes and motives: a case of Sepak Takraw, Malaysia

      Zarei, Azadeh; Ramkissoon, Haywantee; University of Derby, UK; UiT, The Artic University of Norway; Monash University, Australia; University of Johannesburg, South Africa (Sage, 2020-04-29)
      This study investigates differences in motives, event attributes, and information sources, which influenced sport tourists’ decision and attendance at the Sepak Takraw event in Malaysia. Data were collected from 224 domestic sports tourists and 92 foreign sports tourists. Findings show that domestic and foreign sports tourists significantly differed in their motives and preferred event attributes. Domestic sports tourists indicate using mass communication items in their decision making to attend the event. Social networking was the most important information source for foreign sports tourists. Practical implications for local sports tourism marketers within small-scale sports events in Malaysia are discussed.
    • The stakeholder sandwich - a new stakeholder analysis model for events and festivals

      Michopoulou, Eleni; Wallace, Kevin; University of Derby (Cognizant Communication Corporation, 2019-03-21)
      The significance of stakeholders in the festival and events sector is demonstrated in the literature and is a growing area of interest. The application of conventional stakeholder theory to this sector has proved to be problematic and new models developed as alternatives. Since the 1980s a number of matrices and models have been established to identify and categorise stakeholders, but limitations have been exposed in the context of festival and events research. This study set out to explore the use of established stakeholder models for their usefulness and effectiveness in the sector, consider alternative models and to empirically examine a proposed alternative. To do so, a multi-phased qualitative methodology was used. Results indicated that none of the conventional or proposed sector specific models were in common usage by sector professionals but did confirm that Ed Freeman’s founding stakeholder definition of 1984 continues to be valid and hold true. The framework for a new conceptual test model was developed and then refined to produce the Stakeholder Sandwich Model for testing on a live event. This model proved to be effective in identifying and mapping a wide range of stakeholders with flexibility and fluidity, overcoming the limitations of both established conventional models and more recent sector-specific typographies. This model has significant potential for application in the festival and events sector, with implications for both researchers and event practitioners.
    • Steps forward: the journey of wellness education in the UK

      Buxton, Louise; Spring, Charles; University of Derby (2018-06-19)
    • Supporting student transition to higher education through the application of a model of wellness

      Buxton, Louise; Kruzikaite, Roberta; University of Derby (2018-05-27)
    • Supporting student transition to higher education through the application of a model of wellness

      Buxton, Louise; Baker, Lorraine; Rosamond, Victoria; Ebdon, Yvonne; University of Derby (2018-07-02)
    • Sustainable tourism as a catalyst for positive environmental change: the case of LUX* resorts and hotels

      Sowamber, Vishnee; Ramkissoon, Haywantee; Monash University; Curtin University; University of Johannesburg (Routledge, 2019-04-29)
      The massive positive impacts through tourism on a country’s economy and environment are often understated and neglected. Despite the possible benefits, tourism development has been heavily criticized for its negative impacts on destinations. However, compared with other sectors, tourism has the ability to reach millions of diverse audiences from different countries annually for positive change. It has the capacity to create harmony in diversity. It brings everyone together on a common mission for a better future with a mindset of oneness and solidarity. The potential for positive environmental change is exponential. The needs and wants for travel and tourism continue to grow, and it would be intelligent to use this sector as a tool for positive change through multi-stakeholder dialogues and involvement. This chapter aims at exploring how a tourism operator has implemented a robust environmental initiative to align with the Paris Agreement and local environmental policies. The researchers use a case study approach of a major hotel group in Mauritius, LUX* Resorts & Hotels, comprising 10 hotels within the destinations Mauritius, Réunion Island, Maldives Island, China and Turkey. The chapter examines how the hotel group has implemented “Tread Lightly by LUX*” for environmental protection in its hotels and resorts. Opportunities and challenges in achieving successful implementation of the Tread Lightly by LUX* initiative are discussed. This chapter offers insights to practitioners and academics on how to view tourism as a tool for positive environmental change, with scope for future research.
    • Technology Platforms and Challenges

      Michopoulou, Eleni; Buhalis, Dimitrios; University of Derby (Channel View Publications, 2010-12)
    • Thanatourism: Case studies in travel to the dark side

      Mandelartz, Pascal; Johnston, Tony; University of Derby (Goodfellows, 2015-10)
      Thanatourism, or dark tourism, is an increasingly pervasive feature of the contemporary tourism landscape. Travel to have actual or symbolic ‘encounters with death’ is not a new phenomenon and is now one of the fastest growing areas for debate and research in the study of Tourism. Thanatourism is an important new overview of the growing field. It introduces more rigorous scholarship, new philosophical perspectives and a wealth of empirical material on the contemporary and historical consumption of death with case studies designed to stretch and challenge current discourse. Contexts presented in the book will include- well known religious sites battlefield locations genocide camps lesser known exhibition centres and a plague site. It takes a broad methodological approach and discusses both research and teaching approaches in thanatourism as well as acknowledging its emotive nature. It is an essential new resource for all those who research or teach in the area as well as for upper level students.
    • The relationship between environmental worldviews, emotions and personal efficacy in climate change

      Ramkissoon, H; Smith, L. D. G.; Monash University (IJAS, 2014)
      This study investigates the effects of a video on the Australian viewers’ environmental worldviews, their emotions and personal efficacy in climate change. Confirmatory factor analysis and structural equation modelling were employed to test the associations between the constructs. The main theoretical contribution relates to the mediating role of emotions in climate change communication. Results further show that the video increased viewers’ perception that they can influence climate change outcomes, as well as encourage others to reduce the effects of climate change. Findings suggest that effective climate change communication has to target people’s emotions. Policy should be directed to climate change communication tools with a focus on emotional engagement to encourage people to take personal responsibility in climate change and act, catalysing the desired behavioural change.
    • The satisfaction-place attachment relationship: Potential mediators and moderators.

      Ramkissoon, H; Mavondo, F. T; Monash University (Elsevier, 23/05/2015)
      Researchers use place satisfaction as a dependent variable extensively since place has implications for a range of performance measures. This study reverses the relationships suggesting place satisfaction as a useful antecedent to place attachment. Place satisfaction, measured as visitors' summative evaluation of their experience is likely to be more positively associated with place dependence, identity, affect, and social bonding. The findings of this study support this contention and establish that one of the principal mechanisms linking place satisfaction to place attachment is pro-environmental behavioral intention (PEB). The study further finds that gender moderates the relationship between PEB and place attachment. The conditional indirect effect of place satisfaction on place attachment is significant only for male visitors. The article closes with implications of the study for academics and practitioners.
    • Thermal and mineral springs

      Buxton, Louise; University of Derby (Goodfellow Publishers, 2016-11-30)
      Water and spa are ubiquitous geographically and culturally, but the relationship between that water and bathing rituals has led directly and indirectly to the organic growth of many of today’s spa products. The aim of this chapter is to explore the use of thermal and mineral waters for bathing, and it begins with a review of the origins, cultural and religious associations of bathing rituals. The current industry suggests that the approaches to hot spring bathing are broadly defined by three main categories: Relaxation and connection with the environment, as seen in Asian cultures; Health based and spiritual treatments, largely seen in European cultures; Religious connections, evident in Indian and indigenous cultures. This categorisation creates a debate within the industry as to whether globalisation fosters a blurring of these distinctions. Questions that result from this are: Is connection to the environment evident in cultures other than Asia? Where else are spiritual treatments seen other than in Europe? Do religious connections exist outside of indigenous cultures? The chapter also provides a historical illustration, drawing on examples of thermal and mineral spas from different continents, from the ancient Greek and Roman baths, the glamorous European spa resorts, to the onsen of Japan and hot springs of North America. The context is exampled in size and shape where Davidson (cited in Global Spa and Wellness Summit, 2013) and the Global Wellness Institute (GWI) (2014) concur in estimating that the global market is now worth over fifty billion US dollars. Furthermore, this market. growth is driven by new manifestations, such as the rejuvenation of the Eastern European industry based around emerging tourism destinations. For example the Hungarian resort of Heviz, developments such as the Crescent Hotel in Buxton, England and in North and Sub-Saharan Africa. The efficacy of bathing in thermal and mineral waters is then discussed as is the relationship to the notion of ‘existential authenticity’.
    • Tourism and ethnodevelopment: Inclusion, empowerment and self determination – a case study of the Chatham Islands of New Zealand/Aotearoa.

      Cardow, Andrew; Wiltshier, Peter; University of Derby (Goodfellow Publishers, 2017-08)
      In the twenty-first century indigenous tourism development research has focused on projects aligned with planning destinations diversifying and regenerating using tourism as a lever. There is an obvious impact upon indigenous and imported destination culture and society because of the effect of increased economic and environmental activities (Moyle & Evans 2008; Brown, 2009; Gurung & Seeland 2008; Hinch & Butler, 2009). This research examines public and private sector responses to the diversification of a sub-Antarctic island community through tourism. In particular the research will examine the policy changes undertaken by local government in respect to the indigenous tourism offering on the Islands. Since a more public and efficient transportation opened the Chatham Islands up to visitors, public sector policy has reinforced bi-culturalism in the vernacular, idiosyncratic and contingent approach to tourism. The focus however remains on economic and environmental sustainability based upon the conservation of indigenous tracts of land and sea with marine reserves and scarce and sacred territorial ambitions reigned in by the Moriori and the later Maori invaders (King, and Morrison 1990). Concurrently the private sector response has been driven by new migrants with ideologically confrontational demands that have both irked long-term residents and cut across public policy.
    • Tourism to religious sites, case studies from Hungary and England: exploring paradoxical views on tourism, commodification and cost–benefits

      Wiltshier, Peter; Clarke, Alan; University of Derby (Inderscience Publishers, 2012-09-10)
      The application of systems theory to tourism development has a pedigree that has largely been derived from econometrics and macro–economic theory (Baggio et al., 2010; Franch et al., 2010; Choi and Sirakaya, 2006; Schianetz and Kavanagh, 2007, 2008; Dwyer et al., 2010). This paper identifies opportunities and some barriers to developing sites of religious worship for tourism to maximise income and engage appropriate resources allocation strategies. The authors have investigated tourism development that is sympathetic to sacred purposes at these sites over several years. Religious sites are now acknowledging that homogeneous supply responses may no longer be appropriate. Each special site demands a heterogeneous response of site guardians to changeable demand and careful evaluation of how to maximise income generated from very limited resources. This necessitates improved skills in guardians to build appropriate point of sale products and services that fit with consumption expectations and are congruent with sacred purpose.
    • Tourism, health, wellbeing and protected areas.

      Azara, Iride; Michopoulou, Eleni; Niccolini, Federico; Taff, B. Derrick; University of Derby (CABI, 2018-05-01)
      Around the world, there is mounting evidence that parks and protected areas contribute to a healthy civil society, thus increasing the economic importance of cultural and nature-based tourism. Operating at the intersection of business and the environment, tourism can improve human health and wellbeing as well as serve as a catalyst for increasing appreciation and stewardship of the natural world. While the revenues from nature-based activities help to make the case for investing in park and protected area management; the impacts they have need to be carefully managed, so that visitors do not destroy the natural wonders that attracted them to a destination in the first place. This book features contributions from tourism and recreation researchers and practitioners exploring the relationship between tourism, hospitality, protected areas, livelihoods and both physical and emotional human wellbeing. The book includes sections focused on theory, policy and practice, and case studies, to inform and guide industry decisions to address real-world problems and proactively plan for a sustainable and healthy future.
    • Tourism, indigenous peoples and endogeneity in the Chatham Islands.

      Wiltshier, Peter; Cardow, Andrew; University of Derby; Massey University (Emerald, 2008)
      Purpose – The purpose of this paper is to highlight indigenous and endogenous components of community capacity development through a focus on enterprise with renewed vigour and fervency attributable to local power elites and local collaboration and cooperation. Design/methodology/approach – The twenty‐first century identifies good practices in many aspects of bottom‐up planning and implementation in neoliberal political economies. New Zealand is for many reasons, due to scale, skills and education, an example of endogenous development that is used globally for best practice studies. This paper specifically identifies and explores the local responses to the challenge of democracy and opportunities for diversification through tourism services provision on the Chatham Islands. Findings – The paper notes that community capacity and governance on the Chathams has been the subject of discussion in recent years and the focus has been directed to conflicts in governance and possibly inappropriate policy and practice coordination. Although the refocus on endogenous development, empowerment and devolution of responsibility has a long pedigree in the context of the neoliberal economy, insufficient attention has been paid to the skills, inclination, social and economic capital for indigenous enterprise, more so in an environment of isolation, relative deprivation and dependence. Originality/value – This paper highlights indigenous and endogenous components of community capacity development through a focus on enterprise with renewed vigour and fervency attributable to local power elites and local collaboration and cooperation. A useful model of indigenous tourism development and its endogenous antecedents is considered at the conclusion.
    • Transformation of destination leadership networks

      Hristov, D; Minocha, S; Ramkissoon, H; Monash University (Elsevier, 09/10/2018)
      This paper investigates the transformation of a destination leadership network within a new funding and governance landscape for Destination Management Organisations (DMOs) and destinations in England. Current longitudinal evidence into the transformation of destination leadership networks and emergent Distributed Leadership (DL) in the literature domain of DMOs and destinations is thin. This study adopts a longitudinal case study and ego-network Social Network Analysis (SNA) approach, drawing on the perspectives of the founding and current Chief Executive Officers (CEOs) of a DMO coupled with semi-structured expert interviews with policy makers from VisitEngland. Longitudinal data findings provide useful insights into the transformation of DMOs and their wider networks through the enactment of DL in order to cope with change and uncertainty.