• Accessible tourism futures: the world we dream to live in and the opportunities we hope to have

      Michopoulou, Eleni; Ambrose, Ivor; Darcy, Simon; Buhalis, Dimitrios; University of Derby; University of Technology Sydney; Bournemouth University (2015-09-14)
      Purpose Accessible tourism is evolving as a field of academic research and industry practice, set within a dynamic social context. The field is interdisciplinary, multidisciplinary and transdisciplinary. The purpose of this paper is to examine key concepts and global initiatives that will shape accessible tourism futures. Design/methodology/approach Three of the authors have extensive academic experience in the area and the fourth author is the Managing Director of the pre-eminent European Network for Accessible Tourism. In taking a limited Delphi approach to canvassing key areas likely to shape accessible tourism futures, the following concepts and policy initiatives were examined: motivations, dreams and aspirations of people with disability; demography; UN Convention on the Rights of Persons with Disabilities; destination competitiveness; universal design (UD); and the UN Sustainable Development Goals for 2030. Findings A discussion of each of the above areas was placed in context to accessible tourism futures and to contextualise the papers that were selected for the special issue. The latter part of the paper outlines the contribution of each empirical paper to the issue discussing the approach, findings and implications. Stakeholder collaboration was identified as the key common theme of the papers and the factor for developing accessible tourism solutions, recognising the value of the market and capitalising on it. A collaborative approach is required to recognise the complementary nature of the different paradigms; to re-shape and transform the future of the accessible tourism industry. To assist in the development of accessible tourism futures, UD principles should provide a foundation to enhance the future competitiveness of tourism destinations and organisations. Originality/value The paper’s examination of the concepts and global policy considerations provides a strong academic and practitioner foundation for considering accessible tourism futures. In doing so, accessible tourism futures are shown to be affected by key concepts related to core tourism considerations and major policy initiatives on accessibility and sustainability. Yet, accessible tourism futures also have the potential to create their own momentum and contribute unique learnings on the diversity of tourism markets that will shape tourism concepts and global policy initiatives in their own right.
    • Accessible Tourism Marketing Aspects

      Michopoulou, Eleni; Buhalis, Dimitrios; University of Derby (IV International Congress of Tourism for All, 26-28 June 2013, Avila, Spain, 2013-06-26)
    • Accessible Tourism Stakeholder Analysis

      Michopoulou, Eleni; Buhalis, Dimitrios; University of Derby (Channel View Publications, 2010-12)
    • Against all odds: Embedding new knowledge for event continuity and community well-being.

      Azara, Iride; Wiltshier, Peter; Greatorex, Jamie; University of Derby (Cognizant Communication Corporation, 2018-02-01)
      Ashbourne Royal Shrovetide Football (ARSF) is a sporting event that occurs yearly on Shrove Tuesday and Ash Wednesday in the market town of Ashbourne, in Derbyshire. Sometimes referred to as "mob football," Shrovetide can arguably be perceived as the quintessential sensorial and fully immersive event, being played out across town and involving the entire community. The event is also a unique tourism spectacle and a tool for tourism destination positioning. This article presents some of the results of a larger study that looks at challenges in the matter of events safety and the impacts that this has on event survival and the sustainable development of local communities. Findings highlight the need to support communities to learn from events in order to preserve them as they are essential for the maintenance of a unique and inimitable community identity.
    • Anthropology of gastronomies

      Cseh, Leonard; University of Derby, Buxton (2013-03-27)
      “Tell me what you eat and I will tell you what you are” Savarin (1825) These defining words spoken in a time of dynamic changes within gastronomy arguably shaped the ideological consumption of food. This book chapter aims to discuss how the anthropology of gastronomies as a concept has always been of significance. It is only recently that the subject has risen from the fringe of academic inquiry to a more prominent position within the discipline, moving away from the simple listing of the constitutive aspects of the diet. (Herrmann and Gruneberg, 1993; Shimp, 1994; Sternberg and Grigorenko, 1997; Straughan and Roberts, 1999; Wagner, 2003; Wells, 1993). Furthermore, the chapter will show how food anthropology is embedded within cultures and has differing ideologies and meanings. Levi-Strauss, (1966) suggested that cognitive ability and consumption is based upon the tribal knowledge and examination on cultural habits such as behaviour and the way people think, classification patterns and their knowledge is a reflection of their collective experiences. The chapter aims to discuss the current and potential further implications of anthropology of gastronomies using 3 key themes/questions: • Can gastronomies be simply classified under an anthropological umbrella? • Is there a picture of our concern or apathy when it involves food? • If they can be proved can we truly determine anthropologies of gastronomies on a planet which now expresses personal representation and national identity with the food policy and the food it consumes? Food anthropology is not strictly limited to investigating one particular food ritual and its interaction with culture. Many studies have focused on fast foods and fast food restaurants and issues of globalization, trans-nationalism and offering of a contrived product described as authentic. Representations of gastronomies are also identified in the hermeneutics of its text (Tressider, 2011), (interpreted in several ways based on an individual’s ethnocentrism and experiences)
    • Book review: Cultural tourism

      Azara, Iride; University of Derby (Taylor and Francis, 2015-11-05)
      Review of Cultural Tourism (2nd ed.), edited by Hilary du Cros and Bob McKercher, Abingdon, Routledge, 2014, 270 pp., £33.99 (paperback), ISBN 978-0415833974
    • Can flow state enhance learning on culinary arts programmes?

      Cseh, Leonard; University of Derby, Buxton (Council for Hospitality Management Education, 2012-05-09)
      The research conducted investigates who is marketing what, to whom, and why. Finally conclusions/theories will be suggested as to the future of a ‘new’ form of culinary artistry as a form of academic rigour and relevance in terms of sustainability and growth of a 20 credit framework. “Repression is not the way to virtue. When people restrain themselves out of fear, their lives are by necessity diminished. Only through freely chosen discipline can life be enjoyed and still kept within the bounds of reason."[ Csikszentmihalyi, M. (1998)
    • City rhythms and events.

      Antchak, Vladimir; University of Derby (Elsevier, 2018-01-04)
    • Creating and storing a toolkit for pilgrimage and religious tourism sites.

      Wiltshier, Peter; University of Derby (Dublin Institute of Technology, 2017)
      This paper reflects our abiding interest in our origins and of those religious and pilgrimage spaces that we attest to actively being part of our cultural inheritance. It explores options for, and barriers to, the creation of a repository of information to support practitioners and the clergy to maintain and develop these religious and pilgrimage sites. A model toolkit for storing collected knowledge is presented with illustrative examples from a range of sources. The examples used are largely drawn from a Northern / Western perspective.
    • Derby Cathedral as a beacon: the role of the Church of England in tourism management.

      Wiltshier, Peter; University of Derby (2015)
      In this research the role of the Cathedral is as a beacon inspiring and guiding community development. Good practice case studies in community collaboration, like the Cathedral's, are perceived as central and critical to the success of regeneration and development. The philosophical approach used engages the paradigms of community development (Moscardo, 2014; Ness, 2014; Goodson and Phillimore, 2012; Gilchrist and Taylor, 2011). A bottom-up, endogenous approach to development is perceived to deliver unique selling points to the community. An exogenous and centralist approach is perceived to deliver standardised outcomes that may not encourage actors to develop distinctive and special features for future strategies. This report measured the strength of the Cathedral, the seat of the Bishop of Derby, in delivering community outcomes that reflect both the values, beliefs and aims of the Church of England and of the city. At the same time it identifies the structures required within the Cathedral to support these aims and objectives. A participatory action approach, rooted in social constructivism, is used to frame the investigation into delivery and operation (Mayo et al., 2013). With the active encouragement of participants at the Cathedral and within other specific organisations located in the City the future requirements of strategy and operations to deliver exceptional outcomes that encompass the good practices are explored. This approach incorporates analysis of community's beliefs, expectations and values. The model then creates a framework for supporting, advocating and co-creating a development agenda that has the Cathedral at its core. The model reflects on the achievements of the Cathedral, the structure needed to make those achievements, it sells the strategy for people to operate it, and it tells the stories of that strategy to reflect the output and outcomes and concludes with indicators for future development by the Cathedral. The paper concludes reflecting the increased social capital that is created in this approach.
    • An evaluation of practitioners’ views of consultancy and applied research at the University of Derby

      Edwards, Mike; Wiltshier, Peter; University of Derby (2013)
      The aim of this research has two objectives; firstly, to evaluate the development of cognitive, transferable and intellectual skills in Higher Education students, secondly, to transfer that knowledge by means of collaboration with community organisations. Experiential learning and regeneration/diversification project work is needed by all communities. The collaboration is built upon our ability to provide graduates and a community with portfolios of independent evidence of achievement obtained from working with a partner organisation. The work-related learning supports the Community Charitable Trust “New Opportunities Wirksworth” in the market town of Wirksworth, Derbyshire through the delivery of specially negotiated work-based learning. Teaching, learning and assessment in Higher Education use problem-based learning, especially in vocation-specific domains that is usually undertaken using a constructivist approach. Such constructivist methodologies are often predicated, for students and for teachers, on the delivery of experiential, entrepreneurial and applied skills. Students are seen as short-changed if they are not engaging with Problem Based Learning from lecturers working at the ‘frontiers of knowledge’. We also acknowledge that Problem Based Learning provides an opportunity for producing outcomes in new knowledge for students and communities that is highly usable when compared to memory-based learning . So, in this research we directed and managed a cadre of students to consider PBL as experiential and practical learning. The project meets the contemporary employability agenda through the application of PBL and knowledge transfer to our specific organisation, ‘Wirksworth NOW!’. The outcomes and outputs of the collaboration have applications in NOW’s core cluster components for community regeneration: arts, creative industries and culture, trade and tourism, education and training, youth. Keywords Problem-based
    • Events and place experience: Improvisation with city rhythms and psychogeography.

      Antchak, Vladimir; University of Derby (2017-09-14)
      Events have been increasingly used in place-making, where a lived space of a city is linked to a conceived and imaginative space through new meanings, symbols, identity, narrative and storytelling. Place-making requires the development and delivery of a unique and authentic experience. A place experience reflects people’s interaction with the physical, virtual and social environment of cities. Place experiencing stimulates imagery processing, 38 gives meaning and generates emotions. A symbiosis of events, cityscapes, images, and attached meanings generates an attractive aura of eventfulness which transforms city daily rhythms. Although different aspects of place experience through events have been discussed in the literature, the research on the multifaceted dimensions of such experience remains limited. The proposed research project aims at filling this gap by exploring the nature of lived experiences of an event place. Specifically, the study will investigate how a host city is being experienced during the course of city-scale events by different target groups, including local residents, event attendees and city visitors. A mixed method phenomenological approach is chosen as an appropriate research design. The research will combine phenomenology with quantitative surveys to cross-validate findings. The preliminary quantitative findings will review effects of events on a lived place experience and will be used to inform the phenomenological part where the nature of place experience will be explored in depth. Buxton, a spa town in Derbyshire, UK, is chosen as a location for data collection. The town is famous for its historic architecture, beautiful countryside and several large-scale cultural and music festivals. A mixed method phenomenological perspective of this research can provide richer insights into the nature of one’s own experience of a host city, as well as synthesise personal experiences with collective meanings about the place. The results of the research will have several contributions. Theoretically, the research will contribute to the place-making theory in tourism and events by providing a deeper understanding of place and event experience dimensions. Methodologically, the research will demonstrate the potential and appropriateness of phenomenology in event studies. Practically, the results of the research may be useful in planning of city event and tourism projects in order to design and deliver unique and authentic place experiences and synergise multiple meanings co-created by different actors.
    • Game park tourism.

      Azara, Iride; Wilcockson, Helen; University of Derby; West Notts College (Sage, 2017-07-03)
      The term game park tourism is used to define a range of tourism experiences specifically occurring within the designated boundaries of a game park. These experiences range from nonconsumptive activities, such as wildlife photography, observational activities, arts, and painting, to consumptive practices, such as hunting in game parks, fishing, petting lions, riding elephants, and so on.
    • Guest introduction: Making sense of event experiences.

      Ramsbottom, Olivia; Michopoulou, Eleni; Azara, Iride; University of Derby (Cognizant Communication Corporation, 2018-02-01)
    • Hotel social media metrics: The ROI dilemma.

      Michopoulou, Eleni; Moisa, Delia Gabriela; University of Derby; Manchester Metropolitan University (Elsevier, 2018-06-11)
      This study offers a perspective of social media performance measurement techniques adopted by hoteliers, with a focus on financial returns. The research adopted a qualitative approach, data was collected through semi-structured, open-ended interviews. Findings indicate that ROI is understood as an umbrella concept, where engagement rates, customer response and volume of likes and comments are most important. However, the element of ROI in the form of financial outcomes derived from social media remains elusive. This research contributes to social media adoption literature by investigating current social media measurement practices within the hospitality industry. While hotel managers employ diverse strategies for social media deployment, the focus on the effectiveness of these strategies is questionable, particularly considering financial metrics. This study presents key metrics currently used, but more importantly highlights which aspects of social media performance measurement are neglected and the gap they create in assessing social media strategies holistically and effectively.
    • Information provision for challenging markets: the case of the accessibility requiring market in the context of tourism

      Michopoulou, Eleni; Buhalis, Dimitrios; University of Derby (Elsevier, 2013-07)
      The paper investigates the requirements of users with disabilities and the implications that these tourists have for developing accessible tourism information systems. A series of focus groups and interviews revealed the informational needs of people with disabilities, as well as the relevant technical difficulties involved in addressing these needs. The results indicated that the indispensable requirements include the following: (1) the veto or absolutely minimal prerequisites principle; (2) an indication of holistic accessibility paths; and (3) door-to-door access maps. The technical challenges identified focus on interoperability, content integration and personalization. The paper concludes by demonstrating how the tourism industry can overcome these challenges and address disabled travelers’ needs.
    • The interrelationship between place symbolism, memory and voluntary income schemes (VIS): The ‘stick up for Stanage’ campaign.

      Marson, Duncan; Pope, Emma; University of Derby (Centre for Agriculture and Biosciences International (CABI), 2018-05)
    • An Investigation of European Destination Management Organisations’ Attitudes towards Accessible Tourism

      Michopoulou, Eleni; Buhalis, Dimitrios; University of Derby (2014-10-19)
    • An investigation on the Acceptance of Facebook by Travellers for Travel Planning

      Enter, Nina; Michopoulou, Eleni; University of Derby (2013-01)
      Due to the emergence of social media and web 2.0 applications within the last few years, tourists' travel behaviour and decision-making changed. This study investigates tourists' behavioural intentions to use Facebook for travel planning purposes. To address this objective, a combination of survey and 19 interviews provided qualitative and quantitative data. Results indicated that Information search, Sharing travel experiences and Trust were the main determinants of intention to use Facebook. In particular, travellers view Facebook as a tourism information source, they are more willing to share their experiences on their own profile rather than a providers page and that they trust other tourism related sites more than Facebook. Practical and theoretical implications are discussed.