• Integrated quality and supply chain management business diagnostics for organizational sustainability improvement.

      Bastas, Ali; Liyanage, Kapila; University of Derby (Elsevier, 2018-09-11)
      A growing number of organizations are integrating economic, ecologic and financial sustainability considerations into their management processes, driven by increased societal and stakeholder pressures. With a view to support organizations in this global challenge, this paper examines integration of sustainability into the two influential management approaches of quality management and supply chain management. To achieve this, a critical evaluation of the extant integrated models in the literature is undertaken, analyzing strengths and weaknesses and evidencing the limitations. Stemming from the gaps identified, a conceptual framework is formulated, holistically incorporating quality and supply chain management principles for organizational triple bottom line sustainable development. A road map for industrial practitioners is presented along with a business diagnostic tool that were constructed on the basis of novel, synergistic relationships established between the management principles of quality, supply chain integration and sustainability of organizations.
    • ISO 9001 and supply chain integration principles based sustainable development: a Delphi study.

      Bastas, Ali; Liyanage, Kapila; University of Derby (MDPI, 2018-12-03)
      Driven by the increasing stakeholder and societal pressures, organizations and supply chains face the multi-dimensional challenges of not only integrating economic, environmental and social agendas into their management systems but also driving continual sustainability performance improvement. Aiming to support organizations in this sustainable development challenge, this paper explores the strategic management principles of ISO 9001 and supply chain integration from the lens of triple bottom line sustainability. Derived from theoretical synergies, a conceptual framework for integration, measurement, and improvement of triple bottom line sustainability is constructed and a business diagnostic tool introduced to facilitate the implementation of the framework. The developed conceptual framework and diagnostic tool are verified through an expert panel-based Delphi study and positive relationships formulated between the management principles of ISO 9001, supply chain integration and sustainability management. The facilitating and catalyzing role of quality management and supply chain management principles for integration and improvement of organizational sustainability is outlined.
    • Sustainable supply chain quality management: A systematic review.

      Bastas, Ali; Liyanage, Kapila; University of Derby (Elsevier, 2018-02-03)
      Maintaining profitability measures while conducting business through environmentally and socially sustainable operations is an optimization challenge for organizations globally and for our society. Aiming to contribute to the research streams on this global challenge, this paper studies the state of the art literature on two management methodologies along with sustainability management from an integration perspective: quality management with its intraorganizational focus and supply chain management with its interorganizational view. The paper establishes key themes, trends and new avenues for research through a structured systematic review. The systematic review undertaken includes both descriptive analysis and thematic synthesis of state of the art quality management, sustainability and supply chain management integration literature. Integration synergies of quality and supply chain management were established including performance improvements and integration increasing the effect of both methodologies. Incorporation of sustainability into quality and supply chain management was identified to be a highly emerging area with multi-dimensional (financial, ecologic and social) approaches highly in need for more sustainable supply chains. Ultimately, a new, emerging research area was revealed: sustainable supply chain quality management. Although, several reviews were conducted on the quality, supply chain and sustainability management practices, this study is one of the very few, undertaken from the perspective of all three approaches and cumulative integration. This contribution provides an initial theoretical framework to guide future theory building on a fruitful research avenue.