Hdl Handle:
http://hdl.handle.net/10545/576843
Title:
Knowledge and discourse matters
Authors:
Crane, Lesley ( 0000-0001-6372-5138 )
Abstract:
This work draws on the discipline of Discursive Psychology for a theory of language, shown to be all but absent in the organizational knowledge management literature, and a methodology for the study of discourse. Organizational knowledge sharing is selected as the topic of primary research for its accessibility to analysis, and because it is considered to be an underpinning action to new knowledge creation. The research approaches discourse as action-orientated and locally situated, as constructed and constructive, with function and consequence for speakers. Indicative research questions are concerned with the discursively accomplished phenomena of trust, risk, identity and context, how these are accomplished in rhetorical interaction and with what effect on organizationally situated knowledge sharing. Recordings of organizations’ everyday knowledge sharing meetings, as well as an online discussion forum, are analysed focusing on these four themes. Findings show them to be accomplished as speakers’ live concerns in knowledge sharing talk. It is claimed that trust, risk and identity, as contexts displayed and oriented to by speakers themselves, are tacitly and collaboratively accomplished actions, shown to be co-relational and influential to knowledge sharing scope and directions. A further claim is that the analysis of discourse for what contexts in general speakers invoke displays speakers’ orienting to trust, risk and identity. Limitations of the present study are discussed, along with speculated implications for knowledge management and future directions for research. This work aims to contribute to the field of knowledge management in three ways. First, in extending the directions that some scholars and practitioners are already indicating through focusing the interest of study on organizational discourse. Secondly, the study seeks to understand how tacit knowing, as a phenomenon invoked by speakers themselves, is accomplished and how it influences the scope and directions of knowledge sharing actions, and with what effect. Finally, it is claimed that the research provides some support for those theorists in the knowledge management field who promote the knowing how-knowing that formulation, and those who are critical of conventional knowledge management’s heavy reliance on technology to deliver its objectives.
Advisors:
Longbottom, David; Self, Richard ( 0000-0003-4694-4309 )
Publisher:
University of Derby
Issue Date:
19-May-2015
URI:
http://hdl.handle.net/10545/576843
Additional Links:
http://eu.wiley.com/WileyCDA/WileyTitle/productCd-1118931858,subjectCd-MA22.html
Type:
Thesis or dissertation
Language:
en
Appears in Collections:
Faculty of Business, Computing & Law

Full metadata record

DC FieldValue Language
dc.contributor.advisorLongbottom, Daviden
dc.contributor.advisorSelf, Richarden
dc.contributor.authorCrane, Lesleyen
dc.date.accessioned2015-09-04T20:19:31Zen
dc.date.available2015-09-04T20:19:31Zen
dc.date.issued2015-05-19en
dc.identifier.urihttp://hdl.handle.net/10545/576843en
dc.description.abstractThis work draws on the discipline of Discursive Psychology for a theory of language, shown to be all but absent in the organizational knowledge management literature, and a methodology for the study of discourse. Organizational knowledge sharing is selected as the topic of primary research for its accessibility to analysis, and because it is considered to be an underpinning action to new knowledge creation. The research approaches discourse as action-orientated and locally situated, as constructed and constructive, with function and consequence for speakers. Indicative research questions are concerned with the discursively accomplished phenomena of trust, risk, identity and context, how these are accomplished in rhetorical interaction and with what effect on organizationally situated knowledge sharing. Recordings of organizations’ everyday knowledge sharing meetings, as well as an online discussion forum, are analysed focusing on these four themes. Findings show them to be accomplished as speakers’ live concerns in knowledge sharing talk. It is claimed that trust, risk and identity, as contexts displayed and oriented to by speakers themselves, are tacitly and collaboratively accomplished actions, shown to be co-relational and influential to knowledge sharing scope and directions. A further claim is that the analysis of discourse for what contexts in general speakers invoke displays speakers’ orienting to trust, risk and identity. Limitations of the present study are discussed, along with speculated implications for knowledge management and future directions for research. This work aims to contribute to the field of knowledge management in three ways. First, in extending the directions that some scholars and practitioners are already indicating through focusing the interest of study on organizational discourse. Secondly, the study seeks to understand how tacit knowing, as a phenomenon invoked by speakers themselves, is accomplished and how it influences the scope and directions of knowledge sharing actions, and with what effect. Finally, it is claimed that the research provides some support for those theorists in the knowledge management field who promote the knowing how-knowing that formulation, and those who are critical of conventional knowledge management’s heavy reliance on technology to deliver its objectives.en
dc.language.isoenen
dc.publisherUniversity of Derbyen
dc.relation.urlhttp://eu.wiley.com/WileyCDA/WileyTitle/productCd-1118931858,subjectCd-MA22.htmlen
dc.rightsThe copyright and IPR in this thesis is the property of its author, Lesley Crane.en
dc.subjectKnowledge managementen
dc.subjectDiscursive psychologyen
dc.titleKnowledge and discourse mattersen
dc.typeThesis or dissertationen
dc.publisher.departmentFaculty of Business, Law and Computingen
dc.rights.embargodate2016-06-18en
dc.type.qualificationnamePhDen
dc.publisher.commercialJ Wiley & Sonsen
dc.rights.embargoreasonThis thesis is the core element of a book to be published in 2015 by J Wiley & Sons.en
dc.type.qualificationlevelDoctoralen
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