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  • Green Lean Six Sigma for Improving Manufacturing Sustainability: Framework Development and Validation

    Garza-Reyes, Jose Arturo; University of Derby (Elsevier, 2022-02)
    In the past few decades, a competitive landscape, learned customers and rigorous regulations have forced manufacturing industries to focus on sustainability alongside operational efficiency. The main objective of the present study is to develop a systematic Green Lean Six Sigma (GLSS) framework for improvement in operational efficiency together with environmental and social sustainability. Further, the proposed framework was tested in a leading manufacturing company. The framework was designed with insights gained from the literature and industrial personnel and encompasses the systematic application of different tools of the Green paradigm, Lean, and Six Sigma, from the identification and assessment of the problem to the sustainment of the adopted measures. A systematic application of lifecycle assessment and social lifecycle assessment was used to assess environmental and societal performance. The sustainability focused GLSS framework enhances the environmental capability, process performance and provides a new perspective for researchers and practitioners to support GLSS projects to achieving higher sustainability dynamics.
  • Analysing the discursive psychology used within digital media to influence public opinions concerning female child-killers

    Harris, Kessia; Adhikari, Joanna; Wallace, Louise; University of Derby (CDS Press, 2022-01-05)
    Discursive psychology is used to invoke emotion and social action within receivers, and widespread media is notorious for utilizing these linguistic features to negatively skew the public opinion of an individual or group. This study aims to investigate through discursive thematic analysis the ways in which digitised media articles utilise linguistic features and discursive devices to invoke emotion within readers, and in turn influence their opinions concerning female child-killers. The data gathered for this piece of research were 9 digital newspaper articles published between 2017 and 2021 by any of the top 10 most-read titles according to YouGov (2021) and were sourced using Google Chrome. The key terms used to locate these articles were the names “Rachel Henry”, “Tracey Connelly” and “Louise Porton” followed by the names of the top 10 most-read titles (e.g., “Rachel Henry Daily Mail”). The themes identified suggest a consistent aim within the media to negatively influence the public opinion of the offenders in question by using discursive devices and psychological categories to attack and invalidate these offenders and portray them as being evil, inhuman, delusional individuals who are inherently different from “normal” members of society. The findings produced within this research may have implications regarding the future of mainstream media reporting, as they suggest an excessive use of strategically influential linguistic features within digital newspapers to create extreme negative representations of women who offend, which may prove detrimental to their future access to, and experience of reformation and rehabilitation.
  • In Tune with the Listener: How Local Radio in Ireland has Maintained Audience Attention and Loyalty

    McMahon, Daithí; University of Derby (Bastas Publications, 2021-07-18)
    Local radio has remained relevant and ever-present in Ireland owing to the relationship stations have built with their audiences over time. These strong connections combined with adherence to public service duties and supplying locally relevant content – which the national stations cannot offer – helped local stations repel the double threat of a global recession and the influx of new media. This paper argues that by building on its core strengths while embracing change and adopting the potential offered by digital and social media, local Irish commercial radio stations have managed to survive and remain relevant. Using case studies of two prominent stations Radio Kerry and Beat, and one public service station RTÉ 2fm, this paper will illustrate that by being in tune with the audience’s unique social, cultural and political interests, radio stations have been able to endear their audiences to the brand and compete for their attention in an increasingly competitive mediascape. These stations were able to achieve this partly through the formation of online communities on Facebook, by having a presence in the local community and by actively engaging with the audience. This paper posits that local radio holds an important place in the lives of the people it serves and therefore must be preserved as not only an invaluable public service but as a beacon of culture and heritage.
  • Development of a scale to measure shared problem-solving and decision-making in mental healthcare

    Shoesmith, Wendy Diana; Abdullah, Atiqah Chew; Tan, Bih Yuan; Kamu, Assis; Ho, Chong Mun; Giridharan, Beena; Forman, Dawn; Fyfe, Sue; Universiti Malaysia Sabah, Kota Kinabalu, Malaysia; Curtin University, Miri, Malaysia; et al. (Elsevier BV, 2022-01-15)
    The aim of this study was to create a measure of collaborative processes between healthcare team members, patients, and carers. Methods: A shared decision-making scale was developed using a qualitative research derived model and refined using Rasch and factor analysis. The scale was used by staff in the hospital for four consecutive years (n = 152, 121, 119 and 121) and by two independent patients’ and carers’ samples (n = 223 and 236). Results: Respondents had difficulty determining what constituted a decision and the scale was redeveloped after first use in patients and carers. The initial focus on shared decision-making was changed to shared problem-solving. Two factors were found in the first staff sample: shared problem-solving and shared decision-making. The structure was confirmed on the second patients’ and carers’ sample and an independent staff sample consisting of the first data-points for the last three years. The shared problem-solving and decision-making scale (SPSDM) demonstrated evidence of convergent and divergent validity, internal consistency, measurement invariance on longitudinal data and sensitivity to change. Conclusions: Shared problem-solving was easier to measure than shared decision-making in this context. Practice implications: Shared problem-solving is an important component of collaboration, as well as shared decision-making.
  • How to design hotel gamified applications effectively: Understanding the motives of users as hotel visitors

    Parapanos, Demos; Michopoulou, Eleni; University of Cumbria; University of Derby (Springer, 2022-01)
    The service sector including tourism and hospitality have recognized the need for a turn to a customer-centric approach that primarily values tourists’ needs, wants, preferences and requirements as major determinants in travel decisions. Considering that mobile devices are becoming travel buddies and that their use is profoundly influencing traveller’s journey highlights the need of Gamification. As a relatively new phenomenon in the industry, motives encouraging usage behaviour have yet to be researched. Identifying these motives could offer several advantages to hotels by providing relationship marketing, engagement and strengthening customer loyalty. This research tries to fill this gap and enhance existing gamification research by understanding the motives of users’ continuance intention in adopting technology with gamification characteristics. Visual material based on the current definitions of gamification was prepared to create a hotel gamified application to help participants discuss their preferences.

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